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Business Profile

Grocery Store

Food City

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

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2 Customer Reviews

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  • Review from Linda E

    2 stars

    02/08/2025

    We buy gallons of distilled water from Food City. They charge $1.39 per gallon but they charge $1.19 for distilled water that is labeled CPAP. We had been buying the water labeled CPAP for months and months and then we realized they had been charging the higher price of $1.39. When we informed them of it, they started changing it as we checked out but it continues to this day. When I ask them to do something about it on their labeling, it is apparently as they say, not my job. How many others like us have been ripped off and they don't seem to care. It's not that much money at one time but it is over months and months.

    Food City Response

    02/10/2025

    Currently, our website shows the following: Food Club Distilled Water: $1.39 CPAP Water, Vapor Compressed Steam Distilled Water: $1.39 Food Club at times may have a sale on its distilled water, but it is not vapor compressed steam distilled. CPAP water is vapor compressed steam distilled. Vapor distilled water is made by boiling water and then condensing the steam back into water. This process removes impurities from the water, including minerals, bacteria and viruses. Distilled water is also made by boiling water, but the impurities are not removed from the resulting water. I hope this information is beneficial.
  • Review from April F

    1 star

    04/22/2024

    I would give zero stars if I could. Wayne ******** was very rude and not helpful. If he doesn’t like his job he should go somewhere else!

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