Reviews

We just had our main bathroom remodeled by Sunrise Kitchen & Bath and I highly would not recommend them. The project was suppose to begin on 21 Oct 2024 the day before the store manager called to say that the installer was behind on a project but would be here the next day. At 8:00 the next day he called again the installer needed to order a part and wouldn’t be here at all that week. 4 Nov another installer came to the house and started the demo. After demoing the bathroom they brought in the new bath tub. We looked at the tub and saw that there were 2 chips so I text the designer and let her know we weren’t accepting the tub with these chips. The next day she came out along with the store manager who said once the tile is on the wall you won’t see the chips. What? That’s your solution that’s unacceptable so they ordered another tub. On the 3rd day the installer was cutting some boards when he made a hole in the wall with his saw. After only working 2 hours he left for the day that’s when we saw the hole and called our designer again to let her know we had some major concerns and he was not to come back at all. We hired our own plumber and had them take a look at how this guy did the plumbing. Mainly for peace of mind he said it was okay not how his company would have done it but it was okay. The owner came out on Friday and we showed him the work that had been done and that we needed somebody else to do this remodel. On 14 Nov another installer came with 2 helpers and worked on the bathroom. The previous installer and his crew kept the bathroom door closed at all times and kept us out of the bathroom till they left we could see what had been worked on. 16 Nov the floor went down as we walked on it you could hear the floor crack again called our designer they came out and agreed something wasn’t right with the floor. So they ripped up the floor and replaced it with a really nice gray planks. There’s a lot more I could share but do not use this company.

Mrs. ****, I am sorry that your experience was not up to the Sunrise way of doing business. I am glad that at the end of the project all of your concerns were rectified and that you told me in person you liked the finished product. You have a wonderful bathroom to go with your beautiful home. I wish you the best in the new year. Thank you for sending the wonderful basket to our designer.

Outstanding work with on time completion. Contractors were all very professional and friendly. We look forward to doing business with them again.

Mr. *********, thank you for your kind words. We appreciate your business and look forward to serving you again in the future.

Amazing job by all! Shannon was so easy to work with and everything was organized and done quickly. The installation team were very kind and professional. I love my new countertops!

Hello Melissa, We appreciate your kind words & we are so pleased to hear that your love your new countertops! It was a pleasure working with you on your countertop renovation. Keep us in mind for your future projects! Thank you

I would give 10 stars on this review if possible. Mustafa was fantastic and the work his team did was amazing. We had a complete gut of our kitchen done. We removed a wall, relocated plumbing with a complete redesign of our space and it turned out amazing. The estimated time of completion was about 4 weeks but they finished the job in 2.5 weeks!!! Can't recommend then enough.

Hello Cassie, It was such a pleasure working with you as well! We enjoyed renovating your kitchen & bringing your dream to life! Sunrise Kitchen & Bath is thankful to have happy clients like yourself. We hope to do business in the near future with you. Thank you for your business.

Our kitchen had been remodeled prior to our purchasing it in 2023. In spite of this it wasn't very functional. We envisioned placing a pantry and base cabinet, with a countertop. With some rough measurements and a color sample Sunrise Kitchen generated a conceptual drawing. With a bit of tweaking our design was finalized. The cabinet installer was meticulous and did a great job with the pre-existing crown molding. He installed the pantry, base cabinet, and floating shelves, above the base cabinet. Then the countertop was installed. Several days later a crew arrived to install backsplashes throughout the kitchen. We've already recommended Sunrise to family and friends. Excellent work at reasonable cost.

Thank you for the review, Mr. Robert! We're delighted to hear that you're happy with your new kitchen. It was truly our pleasure to work with you!

Just had our Bathroom, renovated, the finished product is unbelievably "Beautiful". ****** and his Crew are very Efficient, Super Hardworking, Very Professional. Their quality of work has to be commended. We will definitely use them again, and gladly recommend them. Thank You, *****, ****** , and ******.

Thank you for the positive feedback and for trusting us with your bathroom renovation.

Sunrise just finished the second job for us. In late 2021 they gave us our dream kitchen. They just finished the complete rehab of a 1940's bathroom in our daughter's house that was an utter wreck with extensive damage under the floor. Sunrise did a superb job in repairing the bathroom and gave her a beautiful bathroom that it is hard to believe is the same room! Albert and his crew were skillful and incredibly hard-working. His work ethic is incredible. Once Sunrise starts a job, they diligently keep working until it is finished. Sunrise does not jump from one job to another. Megan, the Project Manager, was great to deal with and was so helpful. Mustafa, the owner, was so patient and responsive. We are completely happy with the two jobs Sunrise has done for us. Their goal throughout was obviously to make us happy. We recommend them highly.

Thank you Rosemary for the wonderful feedback, as you are one of our biggest cheerleaders. We appreciate that you are aware at times we need to make adjustments, but we always go back until the work is done to our satisfaction and to you satisfaction. We are looking forward to working with you on the next bathroom, next year! Thanks for taking the time to submit a review. Sincerely Megan & Mustafa

We had gotten estimates from 3 different companies for a bathroom remodel and decided to go with Sunrise. This was one of the best decisions we made. From start to finish, Sunrise was amazing to work with. Shane, Jackie, Stephanie and Albert and his crew, along with others have been so kind, helpful, and kept us informed throughout the whole process. Their work ethic is top notch. The outcome of the project is wonderful and meticulous that if we have future projects, they will be the first and only company that we will need to contact.

Thank you for leaving a positive review, and taking the time to write down your experience to share with others thinking about hiring Sunrise. We look forward to working with you on your next project. Sincerely, Sunrise of Hampton