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          Business Profile

          Building Contractors

          Atlas Construction Group LLC

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            11/30/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Atlas Remodeling Group and the owner ************************* was contracted by Lowes to complete installation of fence at my residence. The payment for the job in the amount of 4415.11$ was charged on my credit card on July 2, 2022. Atlas came in for installation on 8/18/22 and completed only one third of the fence installation. All my attempts to reach out to company for completion of the project has not been responded to. On 9/5/22 owner of the company forged my signature on the waiver of lien and one year warranty/certificate of completion. The owner stated that job was completed and made note on documentation that customer was not present. Vendor #**** PO *********. To this date 11/30/22 has not completed the project that I paid for and has not responded to my calls nor Lowes installation services calls. This company is doing fraud by forging customer signature on documents and need to be fined or business license suspended for violating consumer rights.

            Customer response

            12/27/2022

            [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]

            Better Business Bureau:

            At this time, I have not been contacted by Atlas Construction Group LLC regarding complaint ID ********.

            Regards,

            ***********************************

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Contact Information

          Midlothian, VA 23112

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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