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Business Profile

Electric Generators

Hale's Electrical Service

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9 Customer Reviews

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  • Review from Rosemary B

    5 stars

    01/06/2025

    Always amazing service. This company always shows up on time and calls ahead with a reminder. Hales is a very reliable company.

    Hale's Electrical Service Response

    01/07/2025

    Thank you for the kind words We appericate you!
  • Review from Mary H

    5 stars

    12/17/2024

    Very pleased with the punctuality of the bi-annual service agreement; and having the security of knowing that my Generac is at its top performance should the need arise!

    Hale's Electrical Service Response

    12/18/2024

    Thank you for the kind words
  • Review from Lucy C

    5 stars

    10/13/2024

    Excellent service. All of the staff and employees are very knowledgeable and courteous. I would highly recommend Hale’s for all of your electrical service. They come on time and always explain in detail what work they are doing and tell you the expected cost. I give them a resounding A+. Lucy C

    Hale's Electrical Service Response

    10/15/2024

    Thank you Lucy! We appericate having wonder customers like yourself trust us with your generator needs!
  • Review from Tim H

    5 stars

    08/22/2024

    Hales services my Generac semi annually since they installed it. The team that comes to my home is always professional and courteous, providing excellent service on my Generac. I have had the good fortune to only need the Generac once, but it fired up immediately and ran perfectly. The service appointment was made timely with my 6 month service, and the team showed up when they planned to (no easy task where I live). Appreciate Hales and their whole team, from the courteous engaged person who answers the phone and answers my questions in the office, to the teams that service my equipment. Thanks!

    Hale's Electrical Service Response

    08/23/2024

    Thank you for the kind words! We appericate having amazing customers like yourself!
  • Review from Patrick M

    5 stars

    07/05/2024

    I have been dealing with Hale's Electric Service since 2009 when I purchased my first Generac Generator. They have always been courteous, professional, knowledgeable and most important to me PROMPT when making a service call. Everyone is friendly and helpful. I would recommend them to anyone who is in the market for a Generac Generator.

    Hale's Electrical Service Response

    07/08/2024

    Thank you for the kind words we are happy to have you as a long time customer!
  • Review from Joel S

    5 stars

    07/02/2024

    Hale's Electrical is a highly professional service. They never fail to notify me when my semiannual services are due. They are prompt and professional when performing these services. They maintain my generator so that it has never failed me when the power went out. I highly recommend doing business with Hale Electrical.

    Hale's Electrical Service Response

    07/19/2024

    Thank you ****! We appericate your kind words!
  • Review from Ken K

    5 stars

    06/07/2024

    Have been doing business with Hales for several years and they are always professional, their techs are courteous and explain things if asked. The office staff are also professional and courteous and a pleasure to do business with when contacted. We are completely satisfied with the company and encourage anyone seeking a Generac to contact them for expert service. Look forward to many years with this company.

    Hale's Electrical Service Response

    06/19/2024

    Thank you ***! We are glad to have you as a satisfied customer!
  • Review from Dr. Kenneth K

    5 stars

    05/16/2024

    The Best of the Best! I only wished I had found Hale YES Generators before I had my whole-home generator installed. I would have indeed used them to install it. Yet, several years ago, I found **** at a Home and Garden Event in ******** and never let go. I have them perform semi-annual service on my generator, and they never forget to reach out to me to let me know they are coming. The friendliest and kind folks you will ever meet at the Home and Garden Event and in your yard when they are on the job servicing your generator. I do not worry; they have a 24/7 on-call technician available if your generator needs attention after hours, on weekends, and on holidays. I have not had to use this service, and my generator always comes on automatically when the power goes out and turns off when it is restored. I highly recommend Hale Yes!!!! v/r, Dr. ***************

    Hale's Electrical Service Response

    05/17/2024

    Thank you for the kind words! We are pleased we could help you in your power journey!
  • Review from barbara w

    5 stars

    02/17/2024

    Very professional Neat clean and on time.The office staff friendly and knowledgeable of customer needs.

    Hale's Electrical Service Response

    02/20/2024

    Thank you *******! We are so happy we could help you take control of your power!

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