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          Business Profile

          Heating and Air Conditioning

          James River Air Conditioning Co., Inc.
          BBB accredited business seal
          BBB Accredited BusinessA+Rated by BBB

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          74 Customer Reviews

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          • Bradley J

            12/19/2024

            James River provided me with responsive, reasonably priced, excellent service. The technicians took care of the problem and cleaned up afterward. They are my go to team for all my HVAC issues.

          • Wilma B

            11/09/2024

            Great service. Prompt, courteous and friendly. I am very pleased with this company on the whole

          • James E

            11/06/2024

            Fantastic service!!! The tech did a great job on our unit!

          • Trina T

            10/02/2024

            *** did a great job. He was prompt and professional during my service appointment.

          • Paul K

            09/08/2024

            I received good service and good communication. I appreciate the friendly service and ability to address issues on the initial visit.

          • Janie C

            07/30/2024

            My tech diagnosed the problem quickly ,answered all questions, and was professional. Highly recommend.

            James River Air Conditioning Co., Inc. Response

            08/14/2024

            Hi! We are so glad our technician provided professional service. We love when our clients are satisfied. The team here at James River Air would like to thank you for your great review.

          • Teresa B

            06/10/2024

            I have been a customer of ********************************************* for many years and am on a contract with this company. All of the service workers throughout the years have had excellent customer ********************** and have spent time with me explaining whatever the issue is.When I have had a problem James River comes and has been able to offer assistance. This company has never left me stranded. Therefore,James River is easy to work with and have continued to provide excellent service throughout the years to me.

            James River Air Conditioning Co., Inc. Response

            06/18/2024

            Hi, ******. We are so glad our technician and company over the years have provided excellent service! We love when our clients are satisfied. The team here at James River Air would like to thank you for your great review.

          • Nick K

            05/16/2024

            Excellent professional and efficient service for many years. We have been contract customers for James River for over 20 years. It is money worth spent. Their professional technicians are knowledgeable and polite and explain everything they do and answer all our questions. The last one ***** provided an excellent service and appreciate his thoroughness, knowledge, and patience.

            James River Air Conditioning Co., Inc. Response

            05/29/2024

            Hi, ****. We are so glad our technician provided excellent and professional service. We love when our clients are satisfied. Thank you for your loyalty! The team here at James River Air would like to thank you for your great review!

          • Melissa F

            04/30/2024

            ***** was quick and efficient. He always does a great job, very clean and courteous. He also explains things in a way I can understand.

            James River Air Conditioning Co., Inc. Response

            05/08/2024

            ******************. We are so glad our technician, *****, provided excellent service. We love when our clients are satisfied! The team here at James River Air would like to thank you for your review.

          • Suzanne T

            03/18/2024

            Have been a customer of ********************************************* for the past 11 years and its been a great experience. ****** is awesome.. hes a fantastic HVAC tech who is knowledgeable and goes above and beyond every visit . I trust his judgment and appreciate his professionalism. I also appreciate the staff who makes the appointments and does their best to be so accommodating . Thank you!!

            James River Air Conditioning Co., Inc. Response

            04/10/2024

            Hi, *******! Thank you for your loyalty over the past 11 years! We're thrilled to hear that **************, ******, has provided exceptional service and that our staff has been accommodating. We appreciate your kind words and look forward to continuing to serve you in the future.

          Customer Review Rating

          4.97/5

          Average of 74 Customer Reviews

          Contact Information

          1905 Westmoreland St

          Richmond, VA 23230-3225

          Visit Website
          (804) 358-9333

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          BBB Rating & Accreditation

          BBB accredited businessA+

          Accredited Since: 6/1/1973

          Years in Business: 57

          Customer Reviews are not used in the calculation of BBB Rating

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