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          Business Profile

          Entertainment

          Super Carlin Brothers, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Entertainment.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/07/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            About a year ago I made a supporting pledge to SuperCarlinBros and one month I couldn't make payments anymore so I requested a refund. They gave me it no problem. The problem was that they blocked me when I tried to become a patreon again. So earlier this month I attempted on another account. They accepted at first when I try to join the party that they were having. I got no response the entire duration of the party. I got a message saying that they couldn't accept me back as a patronage again so they were going to put me on their blocked list. They refunded me by patronage. But once again that's not the issue. The issue is that they're not accepting me as customer and I don't know why they're not telling me why either. I have a feeling that it has to do with the fact that I hit on one of the women that worked there. That was due to one of the medications I was taking at the time which I have since stopped taking. The medicine was to help my anxiety and ADHD. The side effects. Increased my prolactin levels so high. As an adult male it made me act socially awkward around women. I was kind of desperate for a girlfriend too at the time. So those two things together. I can see why they would think that. However viewing their vlogs. I know that they have children that had birth issues. So I thought they would be understanding to a person who disability alphabet soup for the rest of his life. But I guess that's clearly not the case here at all I care about is not the refund or anything like that cuz they already give it and gave that to me. No problem again. What I'm looking for is a contact from the business preferably by phone to apologize to them and took for them to understand my situation. I really don't want to apologize hagrid style (going down to Roanoke at their business and knocking on their business door) they're into Harry Potter. They'll get that reference.

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          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Years in Business: 8

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          Roanoke, VA 24018

          (540) 797-0419

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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