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Business Profile

Meat Packers

Smithfield Foods, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Meat Packers.

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5 Customer Reviews

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  • Review from Penny J

    1 star

    11/23/2024

    Queensland Chitterlings from Smithfield. If I could curse in this review, I would. The advertisement for these chitterlings is WRONG. Nowhere in these bags are they TRIPLE CLEANED. These are almost nastier than a bucket of chitterlings. And you don't get the Whole chitterling. They are chopped up in pieces and they are not cleaned. They are scrapes of the chitterlings. This is misleading and false advertising. If they can be taken off the market, then they should be. I would be the first person in line to start the petition.

    Smithfield Foods, Inc. Response

    11/26/2024

    I’m sorry to hear about your experience with the chitterlings. While we do triple-clean them, they require additional cleaning before cooking and eating. We want to ensure you are satisfied with our products, and if we haven't met your expectations, please contact our consumer affairs team for assistance. You can reach us at 855-411-7675.
  • Review from Saundra R

    1 star

    12/15/2023

    I purchased 4 buckets of Chitterlings and the buckets contained 2/3 water and 1/3 dirty, filthy scraps or shall I say trash because it was the pieces you throw away when you clean the chitterlings. I am amazed that this company is getting away with deliberately selling this bad product to people. I wish I had read the reviews before purchase, but I was glad to find the buckets instead of the bags. They know what they are putting in those buckets. I have been eating and cleaning Chitterlings for years and have never seen such high prices, low quality and deliberate bad product selling by a company. I spent ****** per bucket and I got only trash and water. I will make a conscience effort to never purchase anything with the Smithfield name on it ever again.
  • Review from Lawrence D

    1 star

    12/11/2023

    Bought 4 marinated golden rotisserie tenderloins. 3 did not have any seasoning just unseasoned pork. How does quality control miss this? How can they assure safety if they can't even see the marinade is missing. Maybe they sent the marinated ones to their huge Chinese market. Customer service lied about any affiliations with Chinese company.
  • Review from Teresa W

    1 star

    12/04/2023

    I purchased 2 buckets of Smithfield Chitterlings, both were trash. They put all the junk in the buckets with small pieces which was not worth it, will never purchase this brand, Smithfield again. They are stealing our money due to charging *** per bucket, which cost me a loss of ******! True unhappy customer.

    Smithfield Foods, Inc. Response

    12/06/2023

    Please get in touch with us directly so we can address your concerns—855-411-PORK.
  • Review from Elizabeth M

    1 star

    10/21/2023

    Bag of scraps. Bought 6 bags for ****, definitely wasn’t worth it. All little pieces making it hard to clean. The chittering was NOT 100% triple clean. I wish I could load pictures.

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