Reviews
11 Customer Reviews
Review from Dave B
5 stars04/01/2024
Opened my pool today and did an outstanding job. Plus they replaced my sand filter and the plumbing lines to help increase the water flow to the heat exchanger. They did the job very quickly and efficiently. Highly recommend ASP for any pool maintenance work.
America's Swimming Pool Company Response
04/03/2024
Dave, thanks very much for your patronage over the years. The team definitely loves to get feedback like this, and they work hard to earn it. Thanks!Review from Laura W
5 stars12/01/2022
Great services provided by ASP. My go to for all pool work, maintenance and support.America's Swimming Pool Company Response
12/02/2022
Laura, thanks for the nice review and comments. I will share with the guys and let them know you appreciate their work. Thanks!Review from Christina K.
1 star10/27/2022
The ASP Springfield team makes careless mistakes and leaves a mess behind after completing work. Prices continually go up without any notification prior to bill’s arrival. You will not receive any follow up to phone calls or emails unless you speak to Anna, the owners daughter. Jobs have been left unfinished for months and no one will come to finish them until I scheduled a new job. Owner’s daughter is rude and does not care when you make her aware of issues. Do not recommend this company for pool services.America's Swimming Pool Company Response
12/02/2022
Apologies for the delayed response. We closed this customer's pool on 12 October and she spoke to our Manager Nick as he was packing up to leave. She expressed her happiness with the day's work and said she would call us for an opening. I will personally call to find out what some of the issues are. If you look at our review history on all platforms (Google, Yelp, Angie...) you will see that this is an anomaly and not our normal result.Review from Laurie W
5 stars10/25/2022
I have used ASP over the past few years and they have been wonderful!!! Everything is done correctly and as requested. They come when they say they will and leave everything the way it should be. They are dependable, knowledgeable and willing to tackle any problem I have had with the pool. My pool was built in 1980 and is an old, cranky pool. They have handled all the old age issues and helped me keep it running and usable. We have been through filters and motors and it has all been exactly what the pool needs. I will continue to use ASP and my old pool will always be the best it can be!Review from richard w
5 stars10/13/2022
We have used ASP to take care of our swimming pool for several years and could not be more pleased. They do a great job and are very dependable. They also are quick to help whenever problems arise. They have installed a new filter for us a couple years ago and a new pump last year. The models they recommended have been great and their installation was very professional. We highly recommend this companyReview from Anthony C
5 stars06/14/2022
I have been thoroughly impressed with the professionalism of ASP personnel. Upon moving into my new home, I was informed the previous owner had a contract with ASP to maintain the pool. Not having any interaction with ASP personnel, I made it a point to meet the ASP staff when they arrived at my new home to service the pool. I have not been disappointed since. the techs and reps were and are very knowledgeable an have provided me great service in maintaining my pool. I have on regret, and that is my home warranty service does not have ASP on call for pool repairs when necessary. But I was so impressed with the service and knowledge of the techs, I used them anyway to replace the pool pump. I would happily recommend ASP to anyone that has a swimming pool.Review from Christopher P
5 stars06/12/2022
Excellent and timely service, very customer service oriented, and reasonable prices.Review from Paul V
5 stars06/01/2022
We’ve been using ASP for a couple years now and the service is fantastic. They’re prompt, professional, and extremely patient (with the new pool owner). I wouldn’t go anywhere else.Review from Jackie M
5 stars05/08/2022
We have used ASP for many years now for monthly maintenance and repairs. They keep our pool looking great throughout the season. Knowledgeable and Friendly! Highly recommend.Review from Carol C
5 stars04/09/2022
James & Josh do a fantastic job with helping us keep our pool looking & working correctly. Very knowledgeable, cordial can't do without them.. Thank You
Customer Review Rating
Average of 11 Customer Reviews
Contact Information
Want a quote from this business?
Get a Quote
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.