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          Business Profile

          Construction Services

          Jenkins Enterprises, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Construction Services.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/02/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Jenkins Enterprises has now taken 2.5 years to complete our rebuild of our house after our house fire. We had a tragic fire that destroyed our home completely back in 2021. We took on Jenkins Enterprises to rebuild the house. They have gotten the house to 95% completion and after being paid the last check from the mortgage company, they are now unreachable. They won't return any communication that we have sent them. There are many issues with the house and they have still have many things to complete. The house has still not passed the final inspection. They took the money and ran. How is this legal?

            Customer response

            10/16/2023

            I talked with Jenkins Enterprises today.  It appears that the person in charge of our house has been on medical leave for a while now, hence why no response.  The owner of the company talked to me today and he has picked up all the items left to finish and is going to get them completed.  I think this complaint can be closed for now.  

             

            Thanks,

             

            ***********************

            Customer response

            11/02/2023

            Date Sent: 10/16/2023 1:04:57 PM
            I talked with Jenkins Enterprises today.  It appears that the person in charge of our house has been on medical leave for a while now, hence why no response.  The owner of the company talked to me today and he has picked up all the items left to finish and is going to get them completed.  I think this complaint can be closed for now.  

             

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 9

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          1334 Shepard Dr Ste E

          Sterling, VA 20164-4426

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          (703) 795-1238

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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