Reviews

Don't let the average rating fool you - the one poor rating was from someone who never received service from Appleton Campbell, just promotional mailings she did not want. I had a water main leak that required installing a new water main line from the meter into the utility closet in my house. The Appleton Campbell team did this big job quickly and exceptionally well. They drilled underground with minimal impact to my front yard and worked through multiple problems patiently and persistently to get the job done so I had water again by the end of the day. When they were finished, you would never know that we had a water main break. The plumbing in my utility closet is a clear upgrade from before and they even reseeded the areas near the water meter that they had to dig up to put the new water main line in. The cost of this work was consistent with other estimates I received to do this work, but I'm very happy I went with such a professional team for such a big job.

Thank you so much for taking the time to share your experience! Were thrilled that our team completed the job efficiently and with minimal disruption to your property. We pride ourselves on our professionalism and attention to detail, so its wonderful to know youre satisfied with the quality of work and the outcome. Your positive feedback means a lot to us, and were glad you chose Appleton Campbell for such an important project. If you ever need our services again, don't hesitate to reach out!

I am not a homeowner. I do not have an HVAC. Somehow, though, I ended up on Appleton Campbell's **** mailing list.I have contacted them *7* times to ask them to remove me from their mailing list. Each time, they assure me they will remove or have removed me from their list.And still, I go to my mailbox and find mail from them. I am writing this because I just got off the phone with them and told them I was reporting them to the BBB. Their mail represents harassment and I have had enough.

We sincerely apologize for any inconvenience caused by the multiple promotional marketing mail contacts you received. We understand that repeated communications can be frustrating, and we appreciate you bringing this matter to our attention.In investigating your complaint, we discovered that your communication not only helped us address the promotional mail concern but also uncovered a technical issue with our software. We sincerely appreciate your diligence in providing details that allowed us to identify and resolve both matters.To address your concerns, we have taken immediate action to ensure that you will no longer receive promotional marketing materials from us. Additionally, we have resolved the technical issue within our software to prevent such occurrences in the future.We acknowledge that being contacted multiple times is unacceptable, and we understand the impact this may have had. We want to assure you that steps have been taken to prevent the recurrence of such issues.If there are any specific details about the promotional mail you received or additional information related to the technical issue that you would like us to further investigate, please provide us with the relevant details. This will help us ensure a comprehensive resolution.Once again, we apologize for any inconvenience this may have caused and appreciate your valuable input in helping us improve our services. If you have any additional concerns or if there is anything else we can assist you with, please do not hesitate to reach out to our public relations manager, **************************Thank you for your understanding, and we appreciate the opportunity to address and resolve these matters.

Appleton Campbell came out on the first hot weekend to fix my heat pump and worked me a great deal. I lost my significant other and am strapped. I appreciate their understanding. The part is on order and they will install asap.

Thank you!