Complaints

• Initial Complaint

  10/24/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  DAHLSTROM CONSTRUCTION OWNER *********************************** RE-BUILT A FRONT PORCH ON MY HOME IN JULY OF 2020. THE WOOD ON THE ***** CRACKED IN HALF DUE TO THE WAY HE INSTALLED THEM IMPROPERLY. THE 4 BY 4 POSTS ARE ALL SPLIT AND SOME ARE COMING APART. I CALLED HIM AND EMAILED HIM AND MESSAGED HIM AND HE IGNORED ME UNTIL TODAY AT 8:00 A.M. HE CAME WITH A PHONE CAMERA AND CAME ONTO MY PROPERTY TELLING ME THERE IS NOTHING WRONG WITH HIS WORKMANSHIP AND THAT I SUPPOSEDLY OWE HIM MONEY IN WHICH I PAID HIM $2,600. IN BOTH CHECK AND CASH. HE REQUESTED MOST OF IT IN CASH. HE DENIED ANY WRONG DOING AND SHOUTED PROFANITIES AT ME SO ALL THE NEIBHORS HEARD HIM CALL ME A "BITCH" AND I WILL HAVE MY LAWYER CALL YOU. I AM A 70 YEAR OLD WOMAN WHO LIVES ALONE AND I DID REPORT HIM TO THE LONGVIEW POLICE. HE CAME AFTER ME PHYSICALLY AFTER I TOUCHED HIS CAR DOOR AND I HAD TO RUN INTO MY HOME. THIS MAN HIDES BEHIND THE ***** OF HE IS A MINISTER AND HAS A CHURCH AND I HAVE TO QUESTION HIS BEHAVIOR TODAY. HIS BUSINESS CARD SAYS HE IS LICENSED BONDED AND INSURED BUT I HAVE TO QUESTION THAT SINCE HIS BUSINESS DID NOT COME UP ON YOUR WEBSITE. HIS # IS ACCORDING TO HIS BUSINESS CARD LIC #*********. I HAVE SEVERAL PICTURES TAKEN TO SHARE WITH YOU IF YOU REQUEST.

  Customer response

  10/27/2022

  I have been in contact verbally with *********************************** regarding the splitting of the hand rails as well as the eight 4 by 4 posts that have split in half for over a month. I also had contacted him on the phone about "70" nail holes that were cracking on the top ledge of the porch previous to that. He ignored my emails and F.B. messages that I had sent him and it appears he has now deleted them so I have no record of them. He appeared on my property on Tuesday the 18th last week and verbally denied any wrongdoing while recording on his cell phone camera me showing him the split wood on the entire porch that he built. I have submitted files of the pictures to ******************* in her email showing the extent of the damage. I was informed that the splitting occurred due to Dahlstrom not drilling a "Pilot Hole" before putting in screws and nails. I sent in the **** yesterday a copy of every document in which he lied saying he was "Licensed, Bonded and Insured". His company was dissolved on 12-3-2019. I hired him on 7-8-2020. He provided me with a falsification business card. He verbally assaulted me while on my property calling me a "Fucking Bitch". He yelled at me saying "You still owe me $600." which was the amount that he told me his church would pay as he was the Minister of "The Castle Rock ************************* I contacted them last week and he is not the Minister. He used his home phone number for the church back when I hired him  but now there is another different phone number being used. I will supply you with any documents that you need to STOP this man from lying to customers and providing non acceptable work. Feel free to call me at ************.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩