Reviews

1&1/2-day kitchen installation - two main concerns...1) water pipe broken off during a hurried installation that needed repair 2) sawdust/shavings on the kitchen floor during the install and inside cabinets and garage after installation Upon notifying Huntwood shortly after the installers broke a water pipe, creating a flood traveling across the kitchen and dining room floor which they quickly worked hard to contain and shop-vac (ours) up, including the water I cleaned up that traveled to the basement below, there was no offer to fix the pipe, so we had to fix it ourselves that same day. We were happy a routine inspection was to follow within a few days in which cabinet corrections were noted but unfortunately no mention of the exit condition or fall out from the flood. ** my frustration I sent an email and they sent someone out and he was understanding, apologetic, and very proactive in sending the installer back to clean the bulk of what was left in the garage and get the cabinet corrections made and sent someone to assess and fix the water damage to the ceiling below. The cabinet corrections were made but not without leaving saw dust and shavings inside the cabinets.We helped with the flood, cleaned the water in the basement below, fixed the broken pipe, swept during and after the install...after the installation we needed to vacuum every cabinet, remove stickers from the boards, add more shims, wipe down the residual saw dust left on our belongings in the garage, and remove a large box of garbage.The cabinet corrections were made, and we feel happy the warranty will cover any cabinet concerns in the future. I sent a 2nd email almost 4 weeks ago, checking to see if there was a review in progress about the work WE had to contribute to the project due to the carelessness and deficiencies from the installation and no response. Very unexpected, unprofessional, and disappointing.