Reviews

A few months ago, I purchasing a truck from them. It was a second-hand vehicle with only ***** miles on it. The sales representative assured me that it had upgrades, including a pulley. I specifically asked if there were any issues with the vehicle, and they assured me it was in mint condition.When I first saw the truck, it had not been washed for a while, making it difficult to see any flaws. I pointed out a few concerns about the paint, and they said, "That must have been from the factory. The car still has a factory warranty if anything." Trusting their word, I purchased the truck that day and took it home to wash it.After washing the truck, it became evident that one side had been repainted, with many flaws in the paint beneath the clear coat. Moreover, the upgraded pulley they claimed the truck had was not there. I called them to ask again if the truck had been in any accidents and had been repainted. Only then did they tell that the truck had been repainted by their own painters.I took the truck back, and they assured me they would fix the issues. I told them I still wanted the truck as long as they fixed the paint issues and installed the upgrades they had claimed it had before I purchased it. They agreed to repaint and fix it.Before dropping it off, I reset my top speed, acceleration time, 0-60 time, etc., all to zero. When I picked up the truck, the performance chart times looked like the truck had been in a drag race, and they neither repainted it nor replaced the upgrades. They claimed they never promised to repaint it. It turns out they had merely compound-buffed the clear coat that had no issues, while the paint flaws remained underneath.I spoke with the manager, who claimed to also be the owner. He accused me of lying about the upgrades and stated that they had already fixed the paint issue, which was far from true. He was the ****** owner/manager I have ever encountered.

I got a truck and a van from them in the last 6 months They charged me for a lowjack I did not want or order it was never installed said I would get a refund I never got that was on the truck My van 2020 grand caravan the passenger slider will not lock I took it in with warranty and they wanted to charge $500 over my deductible I could not afford so had to pay $246 to give van back and nothing done to it $25 for shop supplies How do I have shop supplies for looking at a door lock when I bought the van they only gave 1 remote and then had to pay over $100 to have another programed after paying $20,000 for the van when you try to call them it take forever to get them on the phone

I bought a 2015 Ram **** from them in January of 2022 and have had to take the truck in for service four times. Of the four times, they have managed to break a headlamp I paid labor for them to adjust; not apply my warranty I paid for through them, or try and skirt around using it, and withheld my registration and plates for a month without notifying me. At the very least, this place is negligent and unprofessional. I have dealt with ******* GMC, and ***** and never had issues like this.