Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Waterproofing Contractors

Perma Dry Waterproofing & Drainage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Waterproofing Contractors.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

4 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Eric J

    1 star

    01/27/2025

    These guys are a total scam. We contracted them to repair the foundation for one of the units in our condo building and they cut through the main electrical doing over 10k in damages. They not only didn't finish the job, they had the audacity to send us a charge for the full bill while they are complete ghosts whenever we tried to contact them numerous times over phone and email over a period of months. Our only recourse is to have to take them to court. Nightmare scenario - don't do business with these guys.
  • Review from Kathleen C

    1 star

    01/08/2025

    I can't even give one star. we have been stood up two times. no show, no call. this after having been rescheduled by the company. We got our sump pump put in by pefma dry and had excellent service up until this year, 2924. Been trying to schedule maintenance for three months now. I guess it's time to move on to another company. ****** household
  • Review from Courtney V

    1 star

    12/28/2022

    They seem to think they can outsmart people with their shotty repair and neglect to take ownership of it all.We had them come out around two years ago, install two pumps and a backup battery fast forward to now and they refuse to fix the issue, and say that the warranty isn't valid. They are a big-time scam, we have conversations saved, receipts, etc. They will do anything they can to get out of what they are liable for. We will be reporting them to the better business bureau and won't leave this be until they are do what is RIGHT.
  • Review from Tyler F

    3 stars

    11/23/2022

    I was quoted one number for a combo service that included the fee for both services and a discount that was advertised in a mailer. The serviceman came late two days in a row, never texted or called to update us on why he's late, and didn't have the right part to finish the job on the first day as agreed (and we had to call the company to find out what is going on, to their surprise). After he finished the job, he claimed to waive the fee for one of the services, but the final price was the exact same number as was originally quoted (which had included the "waived" service) ... so in other words nothing was actually waived but he just made a zero next to that service on the invoice to make it look like it was. I asked if they could honor their original quote (that included both services, not just one) with the discount from the mailer and then, in addition, to waive the fee for one of the services to honor their comp offer due to the serviceman's poor professionalism. They did not, but essentially said "take it or leave it." I have had a good experience with them in the past, so I'm giving them a 3 star instead of a 2 or less. But this was not a very professional or ethical scenario, and I hope they get better at communicating well with each other, with their clients, and in being consistent with their pricing.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.