Reviews
46 Customer Reviews
Review from Nocona L
1 star01/31/2025
They literally have my information but half of its wrong.Ive never signed up for their site and theres nobody else in the world with my full name.Review from stephan l
1 star12/16/2024
This company sells personal info to telemarketers. I keep getting sales calls for a job I haven't had in 4 years.Review from Michael F
1 star12/06/2024
Mistakenly signed up for a year and then found out I wasn't actually able to utilize the service, repeated attempts to contact them to work out any sort of a cancellation were of no avail, no live person talked to me about it, no offer to help. Just repeated threats to send me to cancellations and collections. Small one man business that made a mistake getting into the contract which they now won't talk to me about at all.Review from Rob J
1 star10/29/2024
this company has taken my private and personal phone number, from ********, and merged that personal data with my professional profile. They then turn around and sell that merged data to sales folks and then sales folks continuously call my family, instead of my professional and posted phone number. ZoomInfo instructions to remove your personal information from their database is to email their privacy department and they have yet to comply with my request. I think consumers need to be more aware where your personal data is stolen and sold. ZoomInfo is one of those characters who felt they were doing the right thing by making it easier to find decision makers by generating these global profiles and selling it, but they have opened ********* box of how consumers should treat their personal data. Social Media, which require 2FA and other secure methods, have opened too many loop holes for companies like ZoomInfo who do not protect your data.Review from Ryan E
1 star09/10/2024
Got sold into thinking that their software would be able to help our small business but once we actually started using it we found that it did not work AT ALL for our use case. We raised this concern with them multiple times and they mostly ignored all of our emails and calls. Eventually got through to someone who attempted to help and they removed 25% of the outstanding bill but we only signed the updated agreement on the understanding that they would also provide a payment plan for us. Instead they ghosted all of our emails for 2 months and ignored every single call. They are now saying we have 1 month to come up with over $6.5k. Terrible software. Absolutely atrocious customer service. They do not care at all. Be wary of ****** ***** as he is not true to his work and makes fake claims. DO NOT DO BUSINESS WITH THEM AT ALL COSTSReview from Adam H
1 star08/31/2024
Software repeatedly crashed my MacBook Pro with 32GB of memory for days. It was a business quarter before we were able to use ZoomInfo. On using ZoomInfo a majority of contacts went to the reception. They claim they have sophisticated software to detect company detail accuracy but even for my own business the details were over 8 years outdated. They claim a 99% uptime clause but this isnt honoured which will result in you dragging through legal channels. Couldnt recommend anyone use them for anything. May sue for damages.Review from Anton A
1 star08/23/2024
Illegally obtaining and selling my info is not a good faith move- and we are talking about B2B relationships here.Review from Prabhat S
1 star08/13/2024
Beware of ZoomInfo Technologies A Disappointing Experience from Start to Finish I wish I could give ZoomInfo Technologies zero stars. From the moment we signed on, it became clear that this company is more interested in locking customers into long-term contracts than delivering on their promises.The software they provided was nowhere near the standards they advertised. The data quality was abysmal, and despite raising multiple complaints and pointing out their failure to meet the terms of service, they did absolutely nothing to address the issue. Instead of taking responsibility, they repeatedly ignored our concerns and continued to harass us for payment on a 24-month contractthis, even after we had stopped using their subpar software within the first few months.Their lack of professionalism and blatant disregard for customer satisfaction is appalling. It's clear that once they have your money, they couldnt care less about fulfilling their end of the bargain. Save yourself the headache and avoid ZoomInfo Technologies at all costs. This company is a scam, plain and simple.Review from Ariel W
1 star07/29/2024
This horrible company posted my personal cell and business as an auto /shipping business so I got harassed for 6 months by sales people trying to earn business in an industry my company ISN'T related to. Finally one of them told me where they got my info and I got to request they remove me. Should be illegal.Review from Chantel P
1 star07/23/2024
I had a business call for someone else at my company come directly to my personal cell phone. We asked the contact where they got the info.. shocker Zoominfo. My personal cell, which they do not have permission to have or distribute, is associated with a person (not me) as a business number (wrong). You can't actually file a complaint to have your info removed without downloading the ************* all seems super slimey & scammy. Not sure how else to report them & get my personal information removed.
Customer Review Rating
Average of 46 Customer Reviews
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