Reviews
13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Debbie F
5 stars10/14/2023
I just had Re-bath install a new walk-in shower on Oct 5th and it was a great experience from quoting to installing. The crew was on time, friendly, kept me informed every step of the way, very careful of my carpeting and flooring and cleaned up beautifully after install, class act all the way. I would highly recommend and use them again if needed in the future.Re-Bath of Northeast Wisconsin Response
10/20/2023
Hi ******, thank you for sharing your experience with us, we are so grateful for your positive review. Your recommendation means so much to us and we are happy to have earned it. We hope you enjoy your new bathroom as much as we enjoyed working with you.Review from Frederick and Mary W
5 stars10/05/2023
**** and ********** We have two twenty year old bathrooms, and thought of shopping for all things necessary to upgrade to accommodate to beauty and additional safety. Heard of Re-Bath, and were completely relieved of all that hassle. They took care of every detail, from representative home visit to select everything, to coordinating with the Granite Company, to selecting and sticking to a convenient date, and to quick and courteous installation. We couldn’t be happier with the results, and recommend Re-Bath to everyone.Re-Bath of Northeast Wisconsin Response
10/09/2023
Hi *********, thank you for your kind review; we are happy to pass along your comments to the team. We're glad to hear your new bathroom is all you hoped for and more. Thank you for the wonderful review.Review from kim h
1 star10/02/2023
*********I have had a bad experience with rebath- plumber contracted with them ruined my water shut off valves. They finally fixed the water shut off valves but now am sent an addtional bill. Rebath says they don't deal with the plumbing issues even though they contracted them.Re-Bath of Northeast Wisconsin Response
10/03/2023
Hello ***, I apologize for the frustration. I've spoken to my team and the plumber that was contracted for your install. The original Rebath install was on 7/27. At the end of the job our installer noticed the valve was dripping. He called the plumber immediately on 7/27. The plumber then came back out on 7/28, at no charge to you to look at it. After inspecting the valve, he wasn't able to fix it and then came back the early part of the following week 8/31 (again, at no charge). He was able to get it to stop dripping but knew it was only temporary. We were told the plumber did explain to you that the gate valve was no longer to code, and it was as old as the house was, 50+ years and had to be replaced. It wasn't due to faulty installation or mishandling of the valve by Rebath or the plumber and it was only a matter of time before it was going to leak. On 8/21 we received a call from you stating the valve was leaking again and we believe you also did reach out to the plumber that was out there and he advised you to call their office, which you did. In order to fix and replace the valve the plumber had to coordinate with the city to shut off the water to your house. The plumber was trying to coordinate a date that would work for you, the plumber and the city to come back. There may have been some dates near the end of August you were traveling, and it looks like the valve replacement was scheduled for 9/15 with the city and the plumber. I feel that Rebath and the plumber all acted immediately to rectify the issue. The valves were not damaged during the remodel. Gate valves are no longer code because they leak when turned on & off. They were most likely original to when the house was built. It was a matter of time before they started to leak. Also, the home improvement agreement that you did sign with Rebath does talk about existing plumbing and fixtures and buyer shall be responsible for all cost associated with repairing any hidden or unforeseen damage or defects and any associated costs with repair are the responsibility of the homeowner. This would be classified as hidden or unforeseen.Customer Response
10/04/2023
Need to address some mistakes on Rebaths staement-Plumber came back the day after install in July to try to fix leak that was all over my basement. Nobody came by us on 8/31. Did not see anybody again until Sept to look at it. They came to see the leak then said they would have to come next day for the city to shut off water. Nothing was said about it not being to code. There was no scheduling problem on my end. I made repeated call & texts to ********* to come out, they said they would call back when they were not busy anymore. They finally had time in Sept. That was the Sept dates.Re-Bath of Northeast Wisconsin Response
10/12/2023
***, I apologize if the plumber wasn't communicating effectively. I will absolutely make sure I do address your dissatisfaction.
We hope you are happy with your new walk in shower. The after photos look beautiful. If you ever need anything related to your recent Rebath installation, please call our office and we will be glad to help you out!
Review from Bonnie Z
5 stars09/24/2023
Rebath did a very good job with our walking shower very good job and recommend them for anyoneRe-Bath of Northeast Wisconsin Response
09/25/2023
Thank you so much ******, for choosing to partner with Rebath! We truly enjoyed working with you and seeing your bathroom transformation! We are here if you need anything!!Re-Bath of Northeast Wisconsin Response
09/26/2023
Hi ******, thank you for sharing your experience with us, we are so grateful for your positive review. Your recommendation means so much to us and we are happy to have earned it. We hope you enjoy your new bathroom as much as we enjoyed working with you.Review from paul S
5 stars07/14/2023
Amazing and fast, from the initial sales call to installation. Incredible work by the installers and super attention to detail. To say I an impressed is an understatement with all facets of this business. I love my new walk in shower! I have never felt motivated to write a review of any product, but can't sin their praise loud enough!!Re-Bath of Northeast Wisconsin Response
09/02/2023
****, thank you for your kind words and this wonderful review. We are so happy to provide effortless remodels to our amazing customers like yourself. We are happy to hear you had a wonderful experience and are grateful for the 5-star review.Review from Ellen B
5 stars03/11/2023
We got bids from Re-Bath and another vendor because we liked reviews by their customers. Both provided good information about their product and services without pressure to purchase. We felt Re-Bath was the best fit for our needs. They were very thorough in preparing for installation. Their crew arrived promptly, worked diligently, and even finished a little early. They placed our multiple grab bars exactly where we wanted them. We love the new shower! There was no need for any follow up following same day completion. I was initially concerned because our 4th floor condo has concrete floors, and I wanted someone with experience in this area. From the initial sales presentation, and a couple phone calls to their office, through project completion, everyone knew their stuff. Were happy to recommend Re-Bath and would hire Re-Bath again. ******************** BRe-Bath of Northeast Wisconsin Response
09/02/2023
*****, we are thrilled to hear our team was able to provide you with a fantastic experience. Your recommendation means so much to us and we are happy to have earned it. We hope you enjoy your new bathroom as much as we enjoyed working with you.Review from Darby H
5 stars12/13/2022
I love, love, love my new bathroom. The installers were prompt, hardworking and did a great job. I could not be happier with the entire process, pain free.Re-Bath of Northeast Wisconsin Response
09/02/2023
*****, thank you so much for the 5-star review. We're glad to hear your new bathroom is all you hoped for and more. Thank you for letting us handle every detail of your bathroom, from start to stunning.Review from Ken & Marianne K
5 stars12/06/2022
We picked Re-Bath because we wanted one person responsible from design to finish. Re-Bath was a great help in the design; helping to pick out paint color, flooring, bath fixtures, lighting, and the shower. the project was scheduled and Re-Bath started on time and completed on time. Also, the few follow up items after project completion, were completed in a reasonable time. We are very happy with the final result, and would use Re-Bath again. Ken and MarianneRe-Bath of Northeast Wisconsin Response
09/02/2023
**************** we are so grateful for your business and your positive review. We believe everyone should have a bathroom they love, and it's wonderful to hear you are loving yours. Thank you for trusting Re-Bath to turn your bathroom into a more beautiful and functional space.Review from Amy F
5 stars12/04/2022
Very efficient and professional. Great experience from start to finish. Would highly recommend.Re-Bath of Northeast Wisconsin Response
09/02/2023
***, thank you for your business and the 5-star rating. Customers like you have helped make Re-Bath the nation's most trusted bathroom remodeler. We are so glad you are enjoying your remodel and appreciate your review.Review from Jacqueline M
5 stars12/02/2022
Wonderful process from beginning to end. Timely, very clean and professional company to work with. Highly recommend to anyone looking to have a bathroom remodel done!!!Re-Bath of Northeast Wisconsin Response
12/05/2022
Thank you! If you need anything, please don't hesitate to reach out.
Customer Review Rating
Average of 13 Customer Reviews
Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
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TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 1:00 PM |
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