Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Bathroom Remodel

Re-Bath of Northeast Wisconsin

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

13 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Debbie F

    5 stars

    10/14/2023

    I just had Re-bath install a new walk-in shower on Oct 5th and it was a great experience from quoting to installing. The crew was on time, friendly, kept me informed every step of the way, very careful of my carpeting and flooring and cleaned up beautifully after install, class act all the way. I would highly recommend and use them again if needed in the future.

    Re-Bath of Northeast Wisconsin Response

    10/20/2023

    Hi ******, thank you for sharing your experience with us, we are so grateful for your positive review. Your recommendation means so much to us and we are happy to have earned it. We hope you enjoy your new bathroom as much as we enjoyed working with you.
  • Review from Frederick and Mary W

    5 stars

    10/05/2023

    **** and ********** We have two twenty year old bathrooms, and thought of shopping for all things necessary to upgrade to accommodate to beauty and additional safety. Heard of Re-Bath, and were completely relieved of all that hassle. They took care of every detail, from representative home visit to select everything, to coordinating with the Granite Company, to selecting and sticking to a convenient date, and to quick and courteous installation. We couldn’t be happier with the results, and recommend Re-Bath to everyone.

    Re-Bath of Northeast Wisconsin Response

    10/09/2023

    Hi *********, thank you for your kind review; we are happy to pass along your comments to the team. We're glad to hear your new bathroom is all you hoped for and more. Thank you for the wonderful review.
  • Review from kim h

    1 star

    10/02/2023

    *********I have had a bad experience with rebath- plumber contracted with them ruined my water shut off valves. They finally fixed the water shut off valves but now am sent an addtional bill. Rebath says they don't deal with the plumbing issues even though they contracted them.

    Re-Bath of Northeast Wisconsin Response

    10/03/2023

    Hello ***, I apologize for the frustration. I've spoken to my team and the plumber that was contracted for your install. The original Rebath install was on 7/27. At the end of the job our installer noticed the valve was dripping. He called the plumber immediately on 7/27. The plumber then came back out on 7/28, at no charge to you to look at it. After inspecting the valve, he wasn't able to fix it and then came back the early part of the following week 8/31 (again, at no charge). He was able to get it to stop dripping but knew it was only temporary. We were told the plumber did explain to you that the gate valve was no longer to code, and it was as old as the house was, 50+ years and had to be replaced. It wasn't due to faulty installation or mishandling of the valve by Rebath or the plumber and it was only a matter of time before it was going to leak. On 8/21 we received a call from you stating the valve was leaking again and we believe you also did reach out to the plumber that was out there and he advised you to call their office, which you did. In order to fix and replace the valve the plumber had to coordinate with the city to shut off the water to your house. The plumber was trying to coordinate a date that would work for you, the plumber and the city to come back. There may have been some dates near the end of August you were traveling, and it looks like the valve replacement was scheduled for 9/15 with the city and the plumber. I feel that Rebath and the plumber all acted immediately to rectify the issue. The valves were not damaged during the remodel. Gate valves are no longer code because they leak when turned on & off. They were most likely original to when the house was built. It was a matter of time before they started to leak. Also, the home improvement agreement that you did sign with Rebath does talk about existing plumbing and fixtures and buyer shall be responsible for all cost associated with repairing any hidden or unforeseen damage or defects and any associated costs with repair are the responsibility of the homeowner. This would be classified as hidden or unforeseen.

    Customer Response

    10/04/2023

    Need to address some mistakes on Rebaths staement-Plumber came back the day after install in July to try to fix leak that was all over my basement. Nobody came by us on 8/31. Did not see anybody again until Sept to look at it. They came to see the leak then said they would have to come next day for the city to shut off water. Nothing was said about it not being to code. There was no scheduling problem on my end. I made repeated call & texts to ********* to come out, they said they would call back when they were not busy anymore. They finally had time in Sept. That was the Sept dates.

    Re-Bath of Northeast Wisconsin Response

    10/12/2023

    ***, I apologize if the plumber wasn't communicating effectively.  I will absolutely make sure I do address your dissatisfaction. 

    We hope you are happy with your new walk in shower. The after photos look beautiful.  If you ever need anything related to your recent Rebath installation, please call our office and we will be glad to help you out!

  • Review from Bonnie Z

    5 stars

    09/24/2023

    Rebath did a very good job with our walking shower very good job and recommend them for anyone

    Re-Bath of Northeast Wisconsin Response

    09/25/2023

    Thank you so much ******, for choosing to partner with Rebath! We truly enjoyed working with you and seeing your bathroom transformation! We are here if you need anything!!

    Re-Bath of Northeast Wisconsin Response

    09/26/2023

    Hi ******, thank you for sharing your experience with us, we are so grateful for your positive review. Your recommendation means so much to us and we are happy to have earned it. We hope you enjoy your new bathroom as much as we enjoyed working with you.
  • Review from paul S

    5 stars

    07/14/2023

    Amazing and fast, from the initial sales call to installation. Incredible work by the installers and super attention to detail. To say I an impressed is an understatement with all facets of this business. I love my new walk in shower! I have never felt motivated to write a review of any product, but can't sin their praise loud enough!!

    Re-Bath of Northeast Wisconsin Response

    09/02/2023

    ****, thank you for your kind words and this wonderful review. We are so happy to provide effortless remodels to our amazing customers like yourself. We are happy to hear you had a wonderful experience and are grateful for the 5-star review.
  • Review from Ellen B

    5 stars

    03/11/2023

    We got bids from Re-Bath and another vendor because we liked reviews by their customers. Both provided good information about their product and services without pressure to purchase. We felt Re-Bath was the best fit for our needs. They were very thorough in preparing for installation. Their crew arrived promptly, worked diligently, and even finished a little early. They placed our multiple grab bars exactly where we wanted them. We love the new shower! There was no need for any follow up following same day completion. I was initially concerned because our 4th floor condo has concrete floors, and I wanted someone with experience in this area. From the initial sales presentation, and a couple phone calls to their office, through project completion, everyone knew their stuff. Were happy to recommend Re-Bath and would hire Re-Bath again. ******************** B

    Re-Bath of Northeast Wisconsin Response

    09/02/2023

    *****, we are thrilled to hear our team was able to provide you with a fantastic experience. Your recommendation means so much to us and we are happy to have earned it. We hope you enjoy your new bathroom as much as we enjoyed working with you.
  • Review from Darby H

    5 stars

    12/13/2022

    I love, love, love my new bathroom. The installers were prompt, hardworking and did a great job. I could not be happier with the entire process, pain free.

    Re-Bath of Northeast Wisconsin Response

    09/02/2023

    *****, thank you so much for the 5-star review. We're glad to hear your new bathroom is all you hoped for and more. Thank you for letting us handle every detail of your bathroom, from start to stunning.
  • Review from Ken & Marianne K

    5 stars

    12/06/2022

    We picked Re-Bath because we wanted one person responsible from design to finish. Re-Bath was a great help in the design; helping to pick out paint color, flooring, bath fixtures, lighting, and the shower. the project was scheduled and Re-Bath started on time and completed on time. Also, the few follow up items after project completion, were completed in a reasonable time. We are very happy with the final result, and would use Re-Bath again. Ken and Marianne

    Re-Bath of Northeast Wisconsin Response

    09/02/2023

    **************** we are so grateful for your business and your positive review. We believe everyone should have a bathroom they love, and it's wonderful to hear you are loving yours. Thank you for trusting Re-Bath to turn your bathroom into a more beautiful and functional space.
  • Review from Amy F

    5 stars

    12/04/2022

    Very efficient and professional. Great experience from start to finish. Would highly recommend.

    Re-Bath of Northeast Wisconsin Response

    09/02/2023

    ***, thank you for your business and the 5-star rating. Customers like you have helped make Re-Bath the nation's most trusted bathroom remodeler. We are so glad you are enjoying your remodel and appreciate your review.
  • Review from Jacqueline M

    5 stars

    12/02/2022

    Wonderful process from beginning to end. Timely, very clean and professional company to work with. Highly recommend to anyone looking to have a bathroom remodel done!!!

    Re-Bath of Northeast Wisconsin Response

    12/05/2022

    Thank you! If you need anything, please don't hesitate to reach out.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.