See Hours
| Monday | 9:00 AM - 5:00 PM |
|---|---|
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
About
Overview
BBB Accredited Since: 1/27/2022
Years in Business: 13
BBB Accreditation & Rating
About This Business
LVAD Gear offers clothing - LVAD shirts, tank tops, vests, bags for securing your LVAD device secretly and safely with more comfort. Servicing Worldwide customers.
Products and Services
Business Details
- Local BBB:
- BBB Serving Wisconsin
- BBB File Opened:
- 2/15/2021
- Business Started:
- 1/1/2012
- Business Started Locally:
- 1/1/2012
- Business Incorporated:
- 11/4/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Two Island, LLC
- Business Management:
- Brent L. LeMay, Founder
- Kelly M. Firkus, Owner
Additional Contact Information
- Principal Contacts
- Brent L. LeMay, Founder
- Kelly M. Firkus, Owner
- Customer Contacts
- Brent L. LeMay, Founder
- Kelly M. Firkus, Owner
- Additional Email Addresses
- Primary: Email this Business
- Social Media
Additional Information
- Refund and Exchange Policy
- Returns and Exchanges
At the LVAD Gear company the Health and wellbeing of our customers, associates, and our community is our top priority. Due to the current COVID-19 pandemic our product returns take about a week to process.
Most of our staff and all of our customers have compromised immune systems, so we are taking steps to eliminate your risk. You can feel confident in ordering from LVAD Gear knowing your product was manufactured and packaged in a method to ensure your safety.
Wrong size? Send an email to lvadgear@live.com and let us know what you’re sending back and what size you need. Send the one you have back, and as soon as we receive it, we will send the replacement out at no charge. You pay only the shipping to send it back to us.
Please send to: LVAD Gear; PO Box 368, Menomonie, WI 54751.
All Other exchanges: Please email us at lvadgear@live.com and tell us what you want to accomplish. If there is an upcharge or refund due we will get it done promptly when we receive the product due back to us.
Returns: If you find the product just doesn’t work for you, please email us and tell us why so we can make improvements for the future. lvadgear@live.com. Package the product nicely and send it back to: LVAD Gear; PO Box 368, Menomonie, WI 54751.
When we receive your package, we will inspect it for damages. Damaged products will not be refunded.
You will be refunded the cost of your product plus the tax charged, less the cleaning fee. Freight is not refunded. - Business Categories
- Online Retailer, Health and Wellness, Clothing, Fabric Bags, Accessories
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.