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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/29/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Hi Manpower I've had employment all over ******** I worked in ************ I worked in ****** I worked in *********** ***** ******** pertaining all these in ********* I had with the police department where I'm having a second technicality with this female that's father is the police and her name is ***** wright she smells crack cocaine and weed but she's this police officer's ******** the girl has said all kind of ways with me with this company and I kept asking was there a corporation or a branch I've even had an Employments with ******* ******** with pertaining them where they are getting to the point the more they sit with her and me they are taking clean drug screenings and setting her straight and other involvements but not sending me straight anymore pertaining my involvements I have been slandered a lot of ways by this company all over the ******** area where I don't plan on having a woman with them ever again pretending this lasting woman I had in *********** where it took them four months to place me for a job but they have my drug screen and sitting for 4 months and I'm clean enough to get in **** Amazon and other other technicalities even ************** I've been cleaned longer than a year where my drug screening should qualify me for a lot more and better more positions I'm not going to tell you how they set me and certain technicalities that I think is very slandering with people that smoke a lot of weed and things like that they did not ever send me professional and I do not ever plan on having an involvement I think they just sat with me with my drug screen a little too much and the things that they handed me pretending the job description was not sufficient enough they need to close this company if they in forfeit because the job descriptions that they have are not worth anything to help anybody let alone the people that personal the involvements on personal affairs
Business response
08/17/2022
We will be looking into this for a resolution to this issue Thank youInitial Complaint
07/27/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
On July 8, 2022, I communicated with *************************** (Manpower Group recruiter) regarding a CSR (customer ********************** representative) work from home/remote position. During the hiring process, I was provided and accepted an electronic Handshake Agreement for the position. I also submitted onboarding I-9 information (Drivers License and Social Security copies) electronically, as requested. I was informed that I would be contacted on Monday to begin ASAP. I was also provided a temporary password for my Manpower account. Yet, the link to the account never worked. I reached out on 7/8/22, 7/11/22, and several other times (via phone to ****** and other Manpower staff who answered the phone. The link issue was never resolved. I have concerns that I sent my personal information electronically for a position that I agreed to be hired for and was onboarded for AND that did not happen. I have concerns about my personal information that was collected, the hiring practices and the lags in communication (no responses, ****** sent apology email today, 7/27/22, for the delay in letting me know that the positions are currently filled). I have decided to reach out to you, BBB, regarding my concerns.Sincerely,*********************Business response
08/17/2022
Thank you for the feedback and our apologies for your experience. We have confirmed that the documents uploaded by your Authorized Agent are secure in our remote onboarding tool. For more details on how we protect your personal information, please see our Privacy Policy at https://www.manpower.com/ManpowerUSA/privacy-policy and feel free to contact us should you have any further concerns.Customer response
08/17/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*********************Initial Complaint
07/12/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I went to manpower for a job. They had me do the Onboarding then drug test and background check. They found me a job. I was to go in on June 28th. The lady who did my paperwork ******************* called me a few days prior to my start date said I needed to go to their website and fill out my w4 I went to it and couldn't find where to fill it out. Called her back and she said she couldn't find it. That she would figure it out and call me back. She never called back so I called her the day I started my job and asked if she figured it out. She said no but she would. I asked if I still should go to work and would get paid for it she said yes. So I went to orientation from 1-3 pm. Was supposed to get paid on July 8th. Never did. Called her and she said she sent it to payroll so I had to call them. Called payroll they said there is no proof of me working and that I'm not in their system at all. Said I had to speak to **** again. Now she is not calling me back. Come to find out **** never did my paperwork and put me in the system so I went to a job I was not even supposed to be working at because no paperwork was done. And I have not gotten paid for working the 2 hrs.Business response
08/01/2022
Client was contacted and issue was resolvedInitial Complaint
07/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I need my money they never gave me my last. check when I try to call someone they send me to voice automated when I need to speak to an agentBusiness response
07/12/2022
The department manager from your branch was notified and will be in contact shortly. Heres a follow up number for you to outreach as well ************** at your convenience. Thank youInitial Complaint
05/25/2022
- Complaint Type:
- Order Issues
- Status:
- Resolved
I need disability paperwork completed for **** of Veterans ******** **************** VA *********************************************. Turned paperwork in to Manpower on 5.3.22, Now they block my calls. MANPOWER ***************************************************************** **************Business response
05/26/2022
*****,
Thanks so much for reaching out. I am very sorry to hear about your experience. I want to assure you that your calls have not been blocked and that the team is available to you at any time. I also followed up specifically regarding your paperwork which is being transmitted directly to the VA.
Thank You
Customer response
05/27/2022
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************Initial Complaint
03/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
3/2 I tried to talk to a branch manager but was refused. The employee in question is *******************.I called to voice my concern because of the secrecy and lies I feel I was fed. I asked directly about the job position and where and was giving very vague and general warehouse details that could have coved any location until AFTER I agreed to take the position. Even after accepting, the details that this job works with explosives and grenades, lethal or non-lethal didn't matter, was never mentioned. When I called to explain that these details should have been informed the first time I asked I was met with hostility and fired by this recruiter when I wasn't even trying to quit the position. I was fighting panic attacks the 2 days of this employment and was only trying to voice my concern. I may not be a protected veteran because I didn't make it out of training, but I have been met with "drills" and attacked with tear gas, and watched a fellow comrade go crazy with similar explosive devices. Needless to say, having to handle these devices directly did not make me feel comfortable in the least but I pushed forward and did the job since I already "agreed" to it. I felt that this information needed to be addressed and brought forward so that other people after me were not met with the same shock. Even a fellow Manpower employee there mentioned the same vague details were given to him and he was also shocked on his first day. But she became defensive while I tried to explain my issues and told me I would no longer be employed by Manpower. If someone is considering the option between pursuing 2 different job options should I not have the right to ask questions about who the companies are and the further details before I agree to take a position? I strongly recommend some sensitivity training and maybe some clarity on information that should be shared. I understand some details need to remain confidential about the jobBusiness response
03/14/2022
We strive to best match our job opportunities to the skills and preferences of our candidates. We apologize for any miscommunication or misconception around your job preferences and the requirements of the job. The team has reached out a few times to discuss and clarify any misunderstanding.
Thanks
Customer response
03/14/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
No management member has reached out to me in regards about this issue in order to clear up any misunderstanding. I was refused access to talk to a manager when the initial issue was brought to attention.
Regards,
*************************Initial Complaint
02/17/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Went to Manpower Staffing for help in getting a job and they said they would help me even though i had a past criminal record. i had told them what was in my past criminal that it involved theft by check and credit card abuse. for the past 3 weeks they have not communicated with me . i had to call them everytime. All they said is that they would pass my information to other people. they are missleading and lye about helping people get a job. if you have a criminal record they are not willing to help you as quick as a person that does not have a criminal record.Business response
02/27/2022
Thank you for the feedback and our apologies for your experience. The team strives to provide excellent service while putting as many people to work as possible. The manager is aware of your complaint and will continue to communicate in a more timely manner.
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Get a QuoteCustomer Complaints Summary
28 total complaints in the last 3 years.
5 complaints closed in the last 12 months.
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