Reviews
81 Customer Reviews
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Review from Danielle D
5 stars01/17/2025
I had called around to a few window places, was rejected by the first two because they had a minimum for window replacement. Alec with Empire came out the next day, boy was he great to work with! Better than the other estimate I had received from another company. He was very knowledgeable and enthusiastic about his job. He made it very easy and I was happy to write him a check that day! Fast forward to installation day, first one was canceled due to the exteme cold but I totally understood. 2 days later Luis and Joe were on-site and installed my top on the line window in less than 1 and half hours. Extremely happy with my window and the business I had chosen!Review from Matthew R
5 stars12/02/2024
I just had Empire Home Remodeling complete both a window and bath project for my home. The process was painless and we are so happy with the finished product. The sales rep was extremely knowledgeable and was able to answer all of my questions. The crew completing my project was professional and efficient. Overall I am completely satisfied and wish I had started this project sooner.
Empire Home Remodeling Response
01/15/2025
Thank you for leaving your review. We are appreciative for your business and excited to see how happy you are with the work done at your home.Review from Cindy P
5 stars11/19/2024
Empire did a fantastic job on my 2 windows. The living room and kitchen windows are perfect, Empire is efficient, trustworthy, and did a fantastic job. Thank you Empire for your kind employees.Empire Home Remodeling Response
01/15/2025
Thank you for your feedback. We are excited that you are happy with our product and services. Please keep us in mind for your future projects.Review from Wendi B
5 stars10/02/2024
Struggled for years in my living room that faces west cause the sun beating through our old patio door heated up the room and me! I’m allergic to the sun and so I called Empire and out came Alec! Explained my heat and sun issue and got the patio door of my dreams! Has heat mirror technology which has made my living room so much cooler and the sun beating through is not hot! So I can sit in there now and enjoy the west living room with open curtains! So thankful to Empire and Alec for making my room a cozy livable room with a fantastic patio door! Now onto the front door!!!Empire Home Remodeling Response
01/15/2025
We couldn't be happier that you are in love with your new patio door. We strive to provide quality service/products and to allow people to be comfortable in their home. Thank you for leaving a great review.Review from Kimberly B
5 stars09/10/2024
Alec was very friendly and knowledgeable. He appeared to believe in the products he was presenting. Based on his information, friendliness, and willingness to answer any questions, we were able to make an immediate decision. I did not feel pressured. I felt informed. He spent several hours with us and took his time even though he had an hour-long drive home from our residence. He is very friendly and easy to work with!Empire Home Remodeling Response
01/15/2025
Thank you for your kind review. We are happy that **** gave you quality service and that you are happy with your project. Thank you for your review!Review from Tennille Z
5 stars08/09/2024
I had Empire Home Remodeling put in two windows and patio door in my condo on 6/21/2024! I want to thank this company for a great team work from Anthony for scheduling the appointment, to Landon for showing all my options and the cost, then Rick for making sure the measurements were correct, to Jennifer for keeping me up to date on the product and scheduling the installment, and then finally to the great work to D and Josh for installing the windows and patio door! I know it was not easy for the guys but they did a great job and cleaned up! This company is the best I have ever worked with and would highly recommend them to family and friends!Empire Home Remodeling Response
01/15/2025
Thank you for your amazing review. We are pleased to hear that you had a great experience with our company at all levels. Please keep us in mind for future projects.Review from john R
5 stars07/23/2024
We had met with other companies looking for window replacements. Today we had a visit from Alec to go over our window project, Alec has a great knowledge of their products and his professionalism was refreshing. After discussing options and pricing, he was very informative about the process. We are excited to see our project finished, I highly recommend Alec, he will make your experience enjoyable without that pushy sales vibe. Thanks again, Alec.Empire Home Remodeling Response
01/15/2025
Thank you for your kind review and happy to hear that you had such a great experience with our consultant. Please keep us in mind for your future projects.Review from Lynn P
5 stars07/13/2024
Had a very enjoyable meeting with Alec today after meeting with several companies in our search for replacement windows. His enthusiasm and knowledge about the product he sells were evident. He gave a very thorough demonstration of the windows and convinced us that Empire and the windows they sell are worth the investment. I highly recommend Alec and look forward to working with him in the future.Customer Response
09/05/2024
We met with several window replacement vendors before meeting with **** from Empire Home Remodeling. He was very knowledgeable about most of the replacement window companies in the area and their products, as well as being very friendly. The pricing at Empire was comparable to what we had already received, but his demonstration of the energy-savings and their warranty closed the deal. We recently had 27 windows replaced by Empire. The customer service leading up to installation made me feel like our decision to go with Empire was the right one. The windows fit perfectly. Their installation team was top notch, and it was evident that they were very experienced.Empire Home Remodeling Response
01/15/2025
Thank you for your great review and happy to hear that you had such a great experience with our consultants.Review from Lynn D
5 stars07/05/2024
Met with Alec this evening. His enthusiasm and love for the company’s product offerings is contagious. I can’t wait for my new door to be installed. Thanks Alec for help and guidance.Review from Nhia Y
5 stars07/04/2024
The information Brandon shared with us was very through. He didn't leave out any details. The process wasn't painful nor confusing. We went through many options and suggested cost saving options that was geared toward our goals. Can't wait to see how it turns out!Empire Home Remodeling Response
01/15/2025
Thank you for your kind review and happy to hear that you had such a great experience with our consultant. Please keep us in mind for your future projects.
Customer Review Rating
4.94/5stars
Average of 81 Customer Reviews
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