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Business Profile

Discount Stores

Seventh Avenue

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Discount Stores.

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29 Customer Reviews

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  • Review from Laurie G

    1 star

    11/29/2024

    I am being billed for an order I placed and then changed my mind about and canceled, I have written them and called them several times and was verbally told it was canceled, however, my account says $30.44 is due today. **************** is very rude to put it mildly.
  • Review from Kelvyn R

    1 star

    11/16/2024

    My account has been hacked,and I have no response from seventh Avenue management.
  • Review from Tammie R

    1 star

    10/18/2024

    I returned an item still being charged and have talked to customer service over and over . They just transfer to one to another. I have dealt with seveth ave for years and never had this experience. I will never buy from them again
  • Review from Karin P

    1 star

    10/15/2024

    Seventh Avenue committed a fraud on my account. They accepted or created an order for an HP Laptop for $499.99. I DID NOT PLACE THIS ORDER! I filed a Fraud Report with the ************************. NO ONE AT THE CALL CENTER FOR SEVENTH AVENUE IS HELPING ME REMEDY THIS SITUATION. IN FACT, they are HELPING TO PERPETUATE IT!MY ADVICE TO OTHERS: Please STAY AWAY from Seventh Avenue. Their Catalogues are nice and tempting -- but this business is a *********. And the Bees buzzing around it will sting you anytime!
  • Review from Brenda H

    1 star

    08/28/2024

    I never did business with this company yet they are sending me a bill for $********* sure this is due to a breach by the dark web on my identity.
  • Review from Janice H

    1 star

    07/16/2024

    This company is a scam. My sister purchased a gift for me on her account (my account was closed). Instead of them charging her account, they reopened my account and charged it to me. We have both called to explain to them but they wont do anything about it. I never gave them permission to open the account but fraudulently did it on purpose. Then they have people who cant speak English and it makes the situation worse. Be aware of Ashro because they are ripping people off. My sister kept trying to pay the bill but they wouldnt accept her money. So she sent me the money and I had to pay the bill. Dont purchase anything from this company. Its on my credit report and its not even my bill. This company needs to be investigated
  • Review from Evelyn H

    1 star

    06/05/2024

    I settled my debt with these evil people through a debt resolution company. That company forgot to provide a certain document and now Seventh Avenue got a different debt collector to represent them and are now trying to take even more of my Social Security. Stay as far as you can from these evil greedy pigs.
  • Review from Lori N

    1 star

    01/02/2024

    They sent a letter saying my sister was pre-approved for $750.00 credit. She had just gotten out of thousands of dollars of debt with the help of Lutheran Social Services. She has a spending addiction, for which she will start counseling this next week! Anyway, she got on the computer and started spending and spending. She spent over $2,000 and they allowed it!!! After reality hit, she tried to return some of the merchandise only to find they were going to charge $40.00 shipping for just one of the boxes!!!!! They are evil and prey on innocent people. We are making a road trip to Iowa tomorrow to personally return 7 boxes! Warn people please. After reading other people's reviews, I am afraid of potential fraud and scams coming our way. Is there any way to head that off?
  • Review from Chippra T

    1 star

    12/29/2023

    I ordered a chairfor my mother for Christmas,and called back after arrival. To get return info .she went threw how to return when asked about the payment that I made,would be returned ?? She informed me that they took the whole payment out of bank ,it was clearly to be set up on installmant plan of 35 month that first payment over phone was 47 ? And then monthly payment he even gave me the total after payment was made .now my bank account is overdrawn and my rent cannot get paid,said it would go back on my account after return now this is so. Wrong because I will get charge from bank and my landlord.be lucky they don't give me a eviction notice thanks alot merry christmas to you too oh and was charges double of what item was supposed to be
  • Review from Greg M

    1 star

    12/21/2023

    Never heard of this company until I received a bill for a rice cooker on an account I never opened. Also discovered they did a hard inquiry on my credit which I never authorized. Company seems to be a bunch of criminals.

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