Reviews
139 Customer Reviews
- Date
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Review from Zach K
5 stars01/07/2025
My wife and I cannot thank Infinity Exteriors enough for the AMAZING job they did! We had siding, windows, doors, and gutters put on our 100+ year old home. Isaac was honest and accurate with his quote (even saving us money with his product/design knowledge). Carlos and his crew were professional and paid attention to the fine details (including picking up after themselves). Huge shout out to Jeremy and Ricky, our project managers. Their prompt responses and daily communication made the project run smoother than we would have ever anticipated. We would ABSOLUTELY recommend Infinity Exteriors for siding, windows, doors, and gutters. We’ve used other companies in the past for similar projects but Infinity sets the standard in our opinion. Thank you for the beautiful transformation!Infinity Exteriors Response
01/10/2025
Thank you so much for your incredible review! We're thrilled to hear that you and your wife are happy with the transformation of your beautiful 100+ year old home. It's great to know that ******* expertise helped you save money while selecting the right products and designs. ****** and his crew take pride in their work, and we're so glad their attention to detail and professionalism made a difference.****** and ***** will be delighted to hear that their communication and project management helped make the process smooth and stress-free for you. Your kind words and recommendation mean the world to us, and we're honored to have set a new standard for your home improvement projects.Thank you again for trusting Infinity Exteriors with your homeit was a pleasure working with you! If you need anything in the future, we're just a call away.Review from Roger V
5 stars12/20/2024
Extremely impressed with the crew from Infinity Exteriors. From Russell (sales) Matt( job foreman) to Diego and Austin( gutter work) we couldn’t be happier. Highly recommended Infinity for all your home exterior needs! Roger and Sherrie V Madison Wi.
Infinity Exteriors Response
12/23/2024
Thank you for your review, *****! We are so happy you chose Infinity Exteriors as your trusted contractor. Remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you! Thanks again and have a great day! :)Review from Cliona D
5 stars12/15/2024
We had an excellent experience with Infinity Exteriors who replaced our roof this fall. They were professional and just a nice group of people to work with. Any questions that I had were answered promptly. I highly recommend Infinity Exteriors. ****** of *********, **Infinity Exteriors Response
12/20/2024
Thank you for your review, Cliona! We are so happy you chose Infinity Exteriors as your trusted contractor. Remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you! Thanks again and have a great day! :)Review from Greg H
5 stars12/09/2024
I recently had Infinity Exteriors fix a leaking roof, and I’m very happy with their work. David was great to work with—he explained everything clearly and made sure we understood the plan. The team worked quickly and efficiently, and the roof has been leak-free since the repair. I highly recommend Infinity Exteriors for anyone needing roofing services. They did a fantastic job!Infinity Exteriors Response
12/13/2024
Thank you for your review, ****! We are so happy you chose Infinity Exteriors as your trusted contractor. Remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you! Thanks again and have a great day! :)Review from Carl J
5 stars12/06/2024
Infinity Exteriors provided an excellent experience from start to finish when they installed our new roof. We were impressed with the professionalism and expertise demonstrated throughout the entire process. David, our sales representative, was especially helpful. He took the time to walk us through the different roofing options, explaining the materials, cost, and benefits, ensuring we were well-informed to make the best decision for our home. His responsiveness and attention to detail made the process much easier. The roofing team arrived on time and worked diligently to complete the job in a timely manner. They were respectful of our property and made sure to clean up thoroughly after the job was finished. There was no debris left behind, and they took extra care to ensure the yard was spotless, which is something we greatly appreciated. The roof itself looks fantastic, with high-quality materials that give our home a fresh, updated look. We feel confident in the longevity of the work, thanks to the professional installation and the warranty provided. Overall, Infinity Exteriors exceeded our expectations, and we highly recommend their services for anyone in need of roofing work.
Infinity Exteriors Response
12/10/2024
Thank you for your review, ****! We are so happy you chose Infinity Exteriors as your trusted contractor. Remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you! Thanks again and have a great day! :)Review from Regina C
5 stars11/25/2024
Over the past 4 years we have used Infinity for all new windows, new siding and most recently, a new roof last month. Tom was excellent to work with and the guys who did all the work were excellent! Everything went so smoothly. Very impressed!Infinity Exteriors Response
12/10/2024
Thank you for your review, ******! We are so happy you chose Infinity Exteriors as your trusted contractor. Remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you! Thanks again and have a great day! :)Review from TODD B
5 stars11/11/2024
New roof looks great. Nicely priced (compared to many others. Friendly job manager. The job was done in about 8 hour TOTAL! Cleanup was thorough.Infinity Exteriors Response
11/12/2024
Thank you for your review, ****! We are so happy you chose Infinity Exteriors as your trusted contractor. Remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you! Thanks again and have a great day! :)Review from Michael B
5 stars11/07/2024
My roof sustained damage from a hailstorm in May, 2024. Since July, my insurance had conducted 2 separate inspections on the roof, as the contractor I was working with at the time wanted to do a complete tear off. My insurance only offered to replace 2 full sections of my 8-section hip roof, and miscellaneous repairs on 2 other sections (57 randomly damages shingles). It's took until Oct 1, 2024 for my contractor to tell me they would no longer pursue the roof replacement. On Oct.11, I contacted Infinity. Sales rep Logan came over and inspected the roof and told me they could do what the insurance inspector suggested, but said Infinity couldn't guarantee random shingle replacements, so I agreed with him to have 4 sections completely replaced at about a 66% increase over what my insurance paid me. I'm quite pleased with the replacement, and with the shingles that were used (same brand as 8 years ago), I cannot tell which shingles are new, and which are 8 years old. (************ ***** ****** *****). I'm glad Infinity used/uses quality products. Repairs were done in half a day, and they did a fantastic job all around. I'll be sure to forward the Infinity contract specification on to my insurance for reimbursement. I would certainly recommend them to anyone requiring roofing needs. Very professional and respectful, easy to work with people.Infinity Exteriors Response
11/12/2024
Thank you for your review, *******! We are so happy you chose Infinity Exteriors as your trusted contractor. Remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you! Thanks again and have a great day! :)Review from Fred A
5 stars11/04/2024
Charged exactly what was quoted. They did all the work promised plus. Great job.Infinity Exteriors Response
11/12/2024
Thank you for your review, ****! We are so happy you chose Infinity Exteriors as your trusted contractor. Remember to recommend us to your family and friends and have them mention your name when setting the appointment. We have a great referral program and would love to extend it back to you! Thanks again and have a great day! :)Review from Kenneth K
1 star10/23/2024
Charge for parts never used and bad service with themInfinity Exteriors Response
10/28/2024
Infinity Exteriors recently completed a roofing and gutter project at the ********* residence, which was covered by their insurance. Additionally, we replaced several windows that were not included in the insurance coverage. All work was completed to our high standards, and the customer was satisfied with the quality of the project. However, a disagreement arose regarding the final invoice, as the homeowner believed he was overcharged in areas including the gutters, sewer vent pipe, window trim, and shingles.We carefully reviewed each of these concerns with Mr. ********** Upon review, we verified that all charges were accurate, aligning with both the original quote and the insurance company's assessment, except for one minor discrepancy. The initial quote mistakenly listed lead flashing for the sewer vent pipe instead of the appropriate neoprene gasket flashing. To address this, we deducted $54.00 from the final invoice to reflect this adjustment.Infinity Exteriors values transparent communication and takes customer concerns seriously. We worked to resolve Mr. ********** concerns and maintain that the charges were accurate for the work provided.
Customer Review Rating
Average of 139 Customer Reviews
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