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          Business Profile

          Snowmobiles

          Lang Equipment L.L.C.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Snowmobiles.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            **** sold me a $5500 Lane Shark brush cutter to use with my 2021 Badboy 4035CH tractor. Before purchasing the Lane Shark, I asked if it was compatible with my tractor. They knew my tractor because they had recently serviced it. They assured me the Lane Shark would work with it.Within the first few hours of using the Lane Shark, the motor on it failed and sprayed gallons of hydraulic fluid. The Lane Shark was not compatible with my tractor because the hydraulic return line on the tractor was pressurized. They said nothing about needing to install a third line on my tractor in order to use the product they wanted to see me.**** then charged me for both the new Lane Shark motor and the non-pressurized return line install on the tractor.**** business model - give customers bad info to make big sales. When the bad info causes customers ******************** to break, charge them to fix it.

          • Initial Complaint

            09/05/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I bought a 2024 LS Tractor MT242 from ****** ****** at **** Equipment in *********, it now has only 20 hours on the tractor and no longer runs. I contacted ****** via phone message on 08/31/24 to tell him about the issues and did not expect a return call until 09/03/24 but he never called so I called again on 09/04/24 with no answer so i feared they closed down for good which I feared when I bought it by the looks of the way they were conducting business there, so I call the other 3 stores they have in ** and they told me they do not service LS tractors that they are a Polaris dealer ship so that *** told me he would have the owner **** call me , which he did and said he contact ****** to have him call me ( he never called ) until I left a goggle review and then ****** calls me at 9:30pm cursing me out, so I ended that call and here we are. I had a mobile diesel company come out to fix it but after the $ 300 service call they told me the fix could cost up to $ ***** but would not know they tow the vehicle in there shop to test it further. I am looking for the $ ***** for the repairs to be mailed to: **************************************

          • Initial Complaint

            11/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I've bought a tractor package a yanmar 424 tractor with loader,pallet forks,and a hitch. They didnt have forks at the time of purchase which was 2019 after 3months of waiting there mechanic gave me an old used set to use till my new ones got there. I have yet to get my new set. I call quite often and they keep putting me off with excuses.Now they tell me it's been to long they are not going to give me my new set of forks. Also my son also bought a tractor there had a problem with the 4x4 which has 10yr warranty called numerous times to get it fixed they never call back

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          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 14

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          1575 County Road XX

          Rothschild, WI 54474-9042

          Visit Website
          (715) 298-6600

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

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