Complaints

• Initial Complaint

  12/05/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I took my 2008 ******** benz to vatos garage for the air suspension. I paid $1500 for the repair two months later .My car aired back down without suspension. I took it to vatos garage **** said it was under warranty. He fixed it but less than a month the same issue a occured.This time he took my car in October 11 2023 this was an appointment for the car.I passed by his business for weeks without my car being not moved from where it was dropped off by tow truck because of a dead battery. november. 27 2023 I was notified my car was ready.I was quoted $1800 for the repairs.I paid $460 and I told him to change my tires and change the oil.I returned on the 29 of November with the rest of the money .As I was about to pay the girl at the desk said the car was not fixed and that it had air back down.I refused to pay the rest of the money I called another mechanic willing to fox my car .But at first he didn't want to release my vehicle without the rest of the pay .but later decide to do so after a phone call from the other mechanic shop .come to find out he took my battery out without my permission.A few months back my ************* took his car there for an oil change and he is still claiming he believe they took out his gas tank and put a smaller one. We also paid $700 each for both my inlaws car and thir car is not working he blamed the holiday station for thir gas that cause both cars to die.

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