Reviews

Dear Customers, I am a former employee of **********************, and during my tenure, I observed several practices that compromised food safety for customers. Despite my reports, the General Manager, ******, prioritized cost-cutting over customer safety. It is concerning that only managers are required to take a Food Handler Safety course, leaving other staff without proper training. For instance, morning shift cooks often neglect handwashing and rarely wear gloves. Even when instructed to wear gloves, they do not keep them on for long. I witnessed an employee cutting strawberries from a spoiled batch. When I asked ****** if these strawberries would be served to customers, she responded, "I don't see anything wrong with it," and instructed the employee to pick out the good ones. Another incident involved a box of coffee filters contaminated with rat droppings and urine. I reported this to a manager, expecting the box to be discarded. However, the manager had to consult with ****** first, which is unacceptable. No filters from that box should have been salvaged. Additionally, I saw four roaches in the pass bar area. When I reported this to ******, she shrugged and made a joke about it, demonstrating a lack of concern for customer safety. These behaviors should not be tolerated in public establishments. Sincerely, ****** ****** ***** pictures on ****** review

Before I placed my order I asked the waitress ****** if it was spicy at all. I have Gerd and it's been bad lately. She said it wasn't so I went ahead and ordered it. When I started to eat the ribs it was hot on my tongue. I did not touch my order after tasting that. I talked with her about it and explained my condition. She did not offer any resolution. I had been taught that "the customers always right" had to do with ********************** and taste. She offered nothing. We had a budget so I didn't order anything else and just are the mashed potatoes. We tipped the minimum. We usually tip nicer than that but she put in minimal effort anyway. We only ate out because my kitchen sink is momentarily out of order. I ended up getting the cheapest fast food thing I could get that I knew wouldn't upset my gerd.

Although there's police there on the weekend. Someone broke into two cars causing damage to the windows (pulled them out the frame ) and caused bodily damage (scratches and dings). The food and drinks aren't worth paying your insurance deductible or out of pocket expense. This location isn't safe for patrons. Reached out to the restaurants area director who offered an apology but no help in repairing my car.. Stating their insurance doesn't cover incidents of this nature. Didn't even offer a discount on my next meal, a free meal or drink. Absolutely nothing in an attempt to offer to make me even partially whole. This wasn't the objective but a gesture of empathy for an incident on your property would've showed more care.I'm posting this so other patrons are aware. This happened 10/19/24. I parked 3-4 cars away from the police officer, virtually in front of the building across the parking lot, when I arrived and this incident happened between the time he (police officer) departed and the restaurant's closing.This area is not safe from vandalism. Just imagine someone as brazen as this. If I'd walked out in the middle of his crime. My family would be making this post instead of me. Luckily, no with ***** ***** he missed the gun I'd tucked away prior to going into the restaurant. Lastly, criminals are in our midst just waiting to make you a victim. Stay aware.. be safe **************.

I purchased the classic sampler on October 15, 2024 through Door Dash! The boneless wings were undercooked and the mozzarella sticks were too. When I woke up during the night I started vomiting. I immediately had diarrhea. I took some Pepto Bismol. It coated my stomach. I need my refund immediately and I will not order food from Applebees again in **********, Al and surrounding areas.

I visited IHOP 10.11.24 at 8:10 p.m. The day was so unbelievably hectic & it was my first meal of the day. We ********** 8:30, the waitress asks us to pay so she can go home. She was tired. We obliged wiithout hesitation. She returns to the table at 8:50 & informs us that the restaurant is closed & had been for some time.We weren't done eating, but if the server asks you to leave, I guess you leave? We questioned the waitress; we could've sworn the hours read 7-10. She told us that "other" restaurants were open late. As were walking out, there's another couple ****************** woman was sitting alone, sipping coffee. No one else was leaving.WHAT RESTAURANT TELLS YOU TO LEAVE BEFORE YOURE DONE & BEFORE THEYRE EVEN CLOSED??We get outside in the parking ******* checked online. The hours did say open til' 10. The huge sign hanging in front stated the same!We paid the bill...all we expected to do was finish our meal....we weren't ordering anything else from the kitchen. We had to shovel our food into take out containers.I did leave a complaint on the contact us section of their website. The response I received from someone claiming to be the general manager was appalling. The email was riddled with sarcasm and indifference-from beginning to end. I emailed him back and included all of this in a review on ******. I got a response online that met with the same sarcasm and flippancy. No apology, no looking into the matter, no explanation for why we were the only ones made to leavenothing. So, either the same person messaged me back both times (once by email and once through ******) or I encountered two rude, disrespectful, flippant IHOP employees who don't care about their customers.I was floored at how a so-called general manager (named ***** at the *********, ** location) could treat customers with such disrespect and unprofessionalism. However, from reading these other reviews, I suppose the quality of the staff is subpar at many other locations as well.

IHOP in ******************* added additional tip on top of what I authorized rounding it up to what they thought it needs to be. Sure, its $1.42, but its stealing, and somebody had to manually calculate the amount to add it to the ********, how many others did they overcharge on the tips? It could be hundreds of dollars they steal from the customers. This is illegal. Its been 5 days, and the company does not answer to the request to resolve the issue or at least explain what happened.They just lost us as customers, and now I am questioning every restaurant business on how they are handling my card, and what else they could do.

Denied entry to a service animal and refused to listen to the law. I even provided an *** card which he refused to read. We have eaten here many times and the food and service has always been amazing, yesterday however, who I assume to be the manager threw a fit and implied to get out "sorry, its for my customers". I called local law enforcement who were not available at the time. Oh ******* partner went back in to try and talk further when the man showed him PHOTOS he had taken of other service dog teams and how they should look. He also tried to take a photo of my partner and said it was to connect the people and the dogs. He said he loves dogs but to let them in he needs to see them in an "official vest" (my dog was vested and labeled btw) The *** does not require this and he did not ask the correct questions at all. After showing him pictures of my dog in a different vest and him taking a photo of her service dog collar (not anything special just says service dog) he allowed us to eat there. Saying "look, everything is fine now you get to eat ok?"Food was awesome, waitress was awesome.

IHOP I want to make known a very unpleasant situation that happened to me, my husband and a couple of friends, it all happened as soon as we left church today, Sunday 09/22, we all went to have breakfast at the ihop, which is located at ********* and military We arrived and looked for handicapped parking which there was one at the entrance of the restaurant but it had a cone, so my husband got out and took it out, since my husband has many surgeries. which prevent him from walking much, then we entered the restaurant and they sat us at some tables in the back. In the background there was none. more tables, the ihop was full of people, then the waitress came and took our order, which took a lot longer than normal, then the manager showed up and approached me asking whose ****** Camry it was and I told him it was mine because and he started shouting bad words at me and humiliating me loudly in front of people and told me that if we didn't like it if we all left the restaurant, all the people who were there remained silent, because I took away the handicapped parking cone and I responded because there was no warning. because that cone prevented handicapped parking, my conclusion was whether all this is bad or good, this ihop manager should not have insulted us and yelled at us in front of everyone, and in the end we were scared while we ate thinking that this man was giving us a little of poison, how badly I saw it, terrible situation and racist experience. thank you for your attention ***** *******

Terrible experience made me loose my appetite. Manger was unprofessional. I am a manager myself I would've never act in his manner. Worst experience at IHop ever and I had my children with me. Waiter sucked didn't clean off table. Very poor customer service.i wanted to leave zero stars

Honestly I've been working at the IHOP location in D'IBERVILLE ***********. I've been there since the 19th working 50 sum odd hours a week to not even get paid... I tried contacting the **** of revenue since they've already contacted ihop about their current situation..(MONEY SITUATION) I bring it up to the general manager but she just brushes it off!!!! I even work off the clock!!!!!!!!!!!!!!!! I've only worked there a month but i have clocked a good 130+ hours and that's just me being generous. If I'm being honest it's around 160. Managers steal money from coworkers. IHOPS JUST A MESS!!!!! AND I CANT EVEN TELL YOU HOW MUCH THEY OWE ME RN. I MEAN YALLS STORE IS LITERALLY ABOUT TO CLOSE AND IM WORKING 10 HOUR SHIFTS EVERYDAY ONLY 2 COWORKERS IN THE WHOLE BUILDING TRYING TO SAVE THAT PLACE. BUT YOU CANT BE GOOD TO PEOPLE WHO DONT WANT IT. IHOPS JUST A BUNCH OF CROOKS RUNNING IT. I MEAN THE LAST GM LITERALLY STOLE 3K+ AND WALKED OUT AND NOBODYS CARED TO EVEN HANDLE THE SITUATION. ITS NOT JUST ME ITS MY OTHER SERVER AT NIGHT SHE CANT EVEN KEEP HER TIPS SOME NIGHTS I MEAN COME ON YALL???? THIS IS MY LAST RESORT BESIDES COURT I JUST WANT WHAT I WORKED FOR!!! MONEY!!!! IT MIGHT SOUND DUMB BUT NOBODY REALLY UNDERSTANDS THE STRESS OF BEING A SOLO COOK HELPING TAKE ORDERS SERVING BUSSING TABLES WASHING DISHES CLEANING ALL THE EQUIPMENT FIXIJG BROKING EQUIPMENT I REALLY WOULDVE MADE THAT A CAREER BUT IT SEEMS LIKE YALL CANT FIND ANYONE WHO DOESNT EMBEZZILE FUNDS. YES I SAID IT CAUSE THATS EXACTLY WHAT IT IS "MONEY LAUNDERING" I WENT OUT MY WAY JUST TO GET S*** ON AND FOR WHAT A COUPLE EXTRA HUNDRED DOLLARS A WEEK IN YALLS POCKETS!!! I CANT EVEN AFFORD TO PAY MY RENT MY PHONE BILL MY SUBSCRIPTIONS YES I MIGHT ONLY BE 20 BUT IVE BEEN WORKING SINCE I WAS 16. IVE NEVER HAD THIS PROBLEM IF YALL COULD HELP THAT WOULD BE BEYOND AMAZING AND IM SORRY FOR THE ***** ITS JUST FRUSTRATING BEING SO YOUNG AND HAVING TO DEAL WITH EVERYTHING NEGATIVE IT JUST PAINTS A BAD PIC FOR EVERYONE.....