Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Nail Salon

Milano Nails Spa

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nail Salon.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

3 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Angela S

    1 star

    03/09/2024

    Had a manicure & full setWent back for a fill and waited for **** to show up for my appt. When he did not arrive the guy who greets customers offered to take my request for a fill. Went home and realized he filled my nails and attached my cuticles. I called and they said come back to fix it. When he saw my nails he got the dremel and started on my middle finger. Then said I needed a manicure. He actually cut a piece of my cuticle and smeared it on my hand. He acted like I did something wrong and needed to pay more money to fix his crappy work. I asked what the $45 includes when getting a fill and why wouldnt the price of the manicure be included or be adjusted to include this service. I would rather pay $60 and be on my way for 2 weeks then $45 and have ****** busted cuticles growing out with my nails. The guy was a total jerk and I would not recommend this nail salon if you want good service or quality nails because these people are rude scammers and are way out of line. DO NOT GO HERE!!!
  • Review from MEAGAN T

    1 star

    07/16/2023

    Horrible customer service. Very sloppy job on my little sisters manicure and pedicure. Heavy set man did her nails and toes and he is very rude and confrontational. He decided to put white polish under the color that she wanted but then proceeded to not even cover the white up with the actual color she asked for. Then he didn't even clean off the previous color she had you could still see some black underneath. They blamed it on the fact that I didn't get gel polish. I mean what did they do prior to gel being this big thing. My other sister got her nails and toes done and hers look fine no gel. I feel like they purposely do a bad job when you tell them no gel. Do not recommend. Horrible customer service. Heavy set man seems to have this problem I've been in there before and he was having an issue with a customer regarding her nails and toes when she didn't get gel. I had to take my sister back because they just looked so horrible and I paid the 10 dollar difference for the gel just so she could have nails that would look better. I was talking to the manager of the establishment and the guy proceeded to come up and very condescending asked me if I wanted it for free. Almost in a mocking way. Don't go here.
  • Review from Sherri S

    1 star

    04/25/2023

    They don’t really show a price list except the banner out front, definitely deceiving as well as the one on their website. I was flashed a price list very quickly before my pedicure (the least expensive one being $25.00) I DID NOT APPROVE OR ASK FOR ANY EXTRA SERVICES, whatever I received he must have taken it on his own. I’ve never spent $90.00 for a gel fill and pedicure! I was foolish to tip $20.00 on top of that, I didn’t want to cause any humiliation. They texted a receipt. I texted back to the same number to give them the opportunity to correct the overcharge or would give a bad review.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.