About

Local BBB:

BBB serving the San Francisco Bay Area and Northern Coastal California

BBB File Opened:

6/20/2014

Business Started:

3/12/2012

Business Incorporated:

11/9/2012

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Ms. Tara Spencer, Vice President

Ms. Dora Kibbee, Customer Service Manager

Number of Employees:

16

Additional Information

Refund and Exchange Policy

What is your return policy? (US) 

We accept returns as long as the item is in new condition, in the original packaging, with tags attached, and within 30 days of the delivery. Note: final sale items are not returnable and we don't offer exchanges. You can use one of the following three options for your return: 

1. Complete a return using our Happy Return Return Bars for a cost of $7.95 that's deducted from your refund, and get your refund back to you when you drop off the return. (This is the quickest and usually the cheapest option, and it doesn't require you to print anything off!) Note: Due to the complexity of refunds, order placed with a tiered discount or BOGO deals are not eligible for Return Bars. 

2. Complete a return request through our Happy Returns Return Portal and request a shipping label for a cost of $9.85. Print off your label and ship the box back to us. We ask you please return the items in the smallest-sized return package you have.

3. Using your personal label have your return sent back to our warehouse: 

Three Bird Nest Returns
Order #
2001 Midway Rd., Suite 200
Lewisville, TX 75056


We offer easy returns for our international customers too! You have 30 days from the date of delivery. Please double-check before shipping that the item isn’t a Final Sale. No Final Sale items are eligible for refund or store credit. (See list below) Shoes must be unworn and free of any scuffs or marks. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse, or damage, or are Final Sale items. 

While we transition through our launch to our international launch if you paid with duties and taxes charged at checkout you return through our Global E partner return portal. If you purchased before this change you'll need to ship back to us at the below address, at the cost of the customer. Please keep your return tracking information on hand. You must include your order number inside and outside of the package, the reason for the return, and save the tracking information in case it’s needed. Once we get your items back your refund will be issued within 5-7 business days, usually much faster, and you’ll receive an email confirmation. 

Three Bird Nest Returns
Order #
2001 Midway Rd., Suite 200
Lewisville, TX 75056

What items are considered Final Sale?


There’s a little pink call-out on the product page of every final sale item, in your bag when checking out, and listed in Black on your order confirmation email. Double-check this before you add an item to your bag. Final Sale Items Include:  


Outfit Of The Week
Intimates
Most Jewelry
Leather Accessories including leather cuffs
Face Covers
Hats
Hair Accessories
All items ending in $.99 at the time of purchase



Link to view all our policy's on our Help Center

Business Categories

Womens Clothing, Jewelry Stores, Jewelry Manufacturers, Wholesale Womens Apparel, Designer Apparel, Fashion Accessories, Purses