Medical Business Administration
Molina Healthcare, Inc.Find BBB Accredited Businesses in Medical Business Administration.
Reviews
31 Customer Reviews
Review from Jennifer R
1 star10/10/2024
Worst insurance company EVER!! I have the gold plan from the healthcare marketplace and it covers NOTHING!! Everything is a battle with them; even to get them to cover the always covered preventative annual physical & preventative annual ob/gyn exams. They dont even fully cover those. I thought these were supposed to be covered by law but they still had me pay my office visit copay for it. ************! They need to be investigatedReview from Emma W
1 star09/30/2024
Absolute worst. Get pinged from service **** service *** with no response before the call is dropped all together. Can't get consistent answers. No follow through. I have called for services 2 weeks in advance only to either get messages the day of cancelling or no response or treatment all together. When you do get someone on the phone, multiple ***s have yawned, mumbled responses to the point I have to ask them to ***eat and then get exasperated sighs, children yelling the background (im all for work from home but come on) **************** for its members. I don't understand how this is a functioning business. Should be illegal to use government funds for this horrible of "service".Review from Jason M
1 star06/27/2024
They fired my autistic spouse for an internally complaining about mistreatment and calling out their many ethics violations.Review from Damita P
1 star06/24/2024
I have called to be removed from their membership, with no prevail. When I call, I always get switched to another department that is not intended for me to speak with someone in (Billing). I'm getting charged for health care that I don't and have not used, speaking with foreigner's and getting hung up on when I'm inquire about this issue is aggravating as h*** and this is affecting me financially.I *********** for ********************** I need to be made whole for the issues that I am having, because of this company!!!!!!!!!!!!!! MADE WHOLE!!!!!!!!!!!!!!Review from Blanco Rubio M
1 star06/07/2024
I am an interpreter and when Molina calls their members I know it's a robotic-type of call where the majority of Molina reps don't give a dime for their clients.Review from Uriel A
1 star06/02/2024
Terrible, can't even use my OTC benefits, continuous junk mail, won't even give it one starReview from Mammoo
1 star04/24/2024
"Impossible to contact them! Sent to five different people today trying to contact them via phone! When it got to the last person, the office was closed! It is impossible to review claims on the website! I would NOT recommend using Molina ever, I have had trouble with this company ever since I joined this company! BEWARE!!!!!! And to top this off when asked for a review by this company, I gave the company a zero and their website would not allow this review to be submitted! This is the WORST company I have ever dealt with. Would have given this company zero stars but the website makes you give at least one star!Review from Tawni B
1 star04/12/2024
The worst insurance company I've ever dealt with! The communication within the company is horrible and nobody knows what they are doing. I asked 10 times to talk to a supervisor before I was transferred to one, only to have her show me that she also didn't know what she was doing. My doctor has been telling me he wants to stop taking Molina for awhile and now I know why! Dealing with them has been a nightmare!Review from Lily J
1 star03/06/2024
Worst service in history. Get ready for them to loose your payments, apply your payments to the wrong account, AND cancel your insurance for "non-payment" even though you can provide the check numbers and dates the checks were cashed by their accounting department. Get ready to spend hours on the phone trying to get your insurance re-instated. If they were not the only provider in the health care exchange for my county I would change.Review from Harlteen S
1 star02/22/2024
They do not pay attention to phone calls made by patients or members. I have 3 years of grievances filed with them against the transportation company they use( American Logistics) and not one complaint had been addressed!
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