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          Remotasks

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/28/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            When I signed up for Remotasks, I was referred by a friend under the belief that I'd be receiving a $230 incentive after earning $300. I quickly earned enough to qualify for the incentive, and should've received it on May 17th 2023. I have contacted Remotasks Support over a dozen times since then and have still not been informed when I'd be paid for this. Additionally, I received an email to complete writing tasks (essays) to receive a $150 incentive that'd be paid out within 7 days. 9 days have passed and there hasn't been any mention of this $150 incentive. I am owed a total of $380 from Remotasks.

          • Initial Complaint

            05/28/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            I was falsely banned or deactivated from my account that I've worked hard on and they couldn't allow me back in while ignoring my request for an apology in which I've said sorry many times, then they've did nothing, other than banned me for no reason, please reason with them.

          • Initial Complaint

            05/04/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            This is basically about money that is owed to me.This is a website to where you can accumulate money by doing simple tasks and they pay you weekly.My earnings in total has been $712.99 and it was supposed to be paid out to me on April 25th.I file a support ticket and in return I only received $210.22,so I am owed $502.77.I have filed a support ticket again and they have yet to pay me.They are making every excuse in the book on why they cant pay me and I have put in hours per day since April 17th.I need this issue resolved because its not right that I helped the company and I have not received the money

          • Initial Complaint

            03/18/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            What I received: ****** (Before)Total pay Ive earned: 937 Backfill I shouldve received: ****** Backfill breakdown:Feb 13 - 5 hours = (60 + 5) = 65 Feb 14 - 8 hours = (96 + 5 + 20) = 121 Feb 15 - 7 hrs = (7(12)+5+20) = 109 Feb 16 - 8 hours = (96 + 5 + 20) = 121 Feb 17 - 7 hrs = (7(12)+5+20) = 109 Feb 18 - 7 hrs = (7(12)+5+20) = 109 Feb 19 - 7 hrs = (7(12)+5+20) = 109 743 (total earned) - ****** (paid to me) = ****** (missing)Feb 13 - 5 hours = (60 + 5) = 65 Feb 14 - 8 hours = (96 + 5 + 20) = 121 Feb 15 - 7 hrs = (7(12)+5+20) = 109 Feb 16 - 8 hours = (96 + 5 + 20) = 121 Feb 17 - 7 hrs = (7(12)+5+20) = 109 Feb 18 - 7 hrs = (7(12)+5+20) = 109 Feb 19 - 7 hrs = (7(12)+5+20) = 109 743 (total earned) - ****** (paid to me) = ****** (missing)Backfilled received: ***** ****** - ***** = ****** (still missing pay)Weekly hours (Feb *****):Feb 20 - 7.5 hrs = (7.5(12)+5+20) = 115 Feb 21 - (10hrs - (120 + 5 + 20) = 145 Feb 22 - 7 hrs = (7(12)+5+20) = 109 Feb 23 - 7 hrs = (7(12)+5+20) = 109 Feb 24 - 13hrs - (13*12 + 5 + 2) = 181 Feb 25 - 12 hrs - ( 12*12 + 5 + 20) = 169 Feb 26 - 7 hrs = (7(12)+5+20) = 109 **** hrs!937 (total)What I received (Last Week): 463 (after subtracting 15 dollar quiz and backfills: ***** and 76).937 (total earned) - 463 (total received for my weekly hours Feb *****)= 474 (What Im still missing)Needed backfill: 474 (still missing pay from weekly hours) + ****** (missing from previous backfill) = $594.77 (March 8th backfill/didn't get)Feb 27 that was 7 hrs = (7(12)+5+20) = 109 = (received/March 8th only)109 total What I received: ($27.44) from the [flamingo project] only. Not all from [Dolphin] at all even though I was told from the previous form I sent that I would get my backfill sent on March 8th/9th, but I received nothing and the staff do not answer at all. The 10th & 15th & 18th. They stopped answering long ago. I am owed $594.77.Also, I didnt get paid for the webinars from Feb. ***** I attended.119.5 total hours.

          • Initial Complaint

            03/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Hello good day. My name is ******. I am worker of remotasks.com and i am modta ****** of their platform Now i explained why i am here,. Remotasks is not paying our work since my all work or pending tasks is already a month and no pay and they admin saying that they do pay yesterday but we waited for that but nothing happen. They not pay for our task.. Name of our project. (3d flamingo narrated object)Name of my team leader (PhTL *****************************)Name of our QM (PHQM rico)My remotasks modta account ( ******************************************)We have an old pending task that they need to pay but they always saying reason for nothing. I already submitted an ticket for their platform which is zendesk and nothing happen. Thats why i am here to make an complaint about their platform .. please help me to make they to pay me.

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          BBB Rating & Accreditation

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          Contact Information

          398 11th St

          San Francisco, CA 94103-4392

          Customer Complaints Summary

          57 total complaints in the last 3 years.

          10 complaints closed in the last 12 months.

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