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          Online Retailer

          Artist Shot LLC

          This business is NOT BBB Accredited.

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          38 Customer Reviews

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          • Micah H

            12/29/2024

            Ordered a hat got conformation that they got the Order. 2 weeks later emailed and no response. Tried calling on hold for 35 minutes. So hung up. Email again. Then about 3 days later get shipping conformation #. No one ever did actually contacts me back. The only good thing I did receive my order. ******** service there must really stink. I would never recommend Ordering from artists shot.

            Artist Shot LLC Response

            01/02/2025

            Dear customer,Thank you for taking the time to leave a review! This helps us improve and become better. December was truly a hectic month for us. Many emails got blocked as spam. We truly regret not being able to see yours in time. Hopefully, this year will be better for our customers. We're incredibly happy to hear you received your order, and once again, for taking space out of your precious time to leave a comment. We'll make sure the same mistakes don't happen ********** regards,Artist Shot LLC

          • Nathan G

            12/10/2024

            Scammer, said it was official band merchandise and it wasnt . Showed one image and when I received it I got a different size and image

            Artist Shot LLC Response

            01/02/2025

            Dear customer,Please, do not be mistaken. Nowhere on our website it is stated that we offer official merchandise. If you saw it somewhere, send us a screenshot immediately, for that must be taken down. And I repeat, we have never and will never offer official merchandise. We are proud to be a print-on-demand company, which helps customers print whichever design on any ************ regards,Artist Shot LLC

            Customer Response

            01/06/2025

            Liar I have lots of pictures where its says cannibal corpse official merchandise . Youre lucky I cant post it here . Funny how you respond on here but not back to the people who are saying youre a Scam on all social media and not answering your customer support lines .

          • Timothy B

            11/19/2024

            By reading these reviews I'm feeling worried I will never receive a hat I ordered on Nov 4th. I got a *** tracking number that shows nothing has left the business. I'll escalate it to a complaint and escalate it with ****** if I do not receive my hat. Get me my hat and do better as a business!

            Artist Shot LLC Response

            11/20/2024

            Hello!Thank you for taking the time to leave a review. Your feedback is appreciated. It appears the package shipped, but if you fail to see updates in the shipment, we will inquire and make sure they get sent to you. Please, expect news via email.Kind regards,

          • Craig W

            10/27/2024

            Ordered a hat, received a confirmation email then nothing, sent two emails requesting an updated status and I received nothing, no product, no response.

            Artist Shot LLC Response

            10/29/2024

            Hello there!

             

            Thank you for taking the time to give us your feedback! We were able to check your history with and chats with us. One of our agents replied to you two days ago to inform you that the estimated date for delivery of your hat is Oct 30th. As for your order confirmation, it should have been sent to your email. If it does not appear in your general inbox, please check your spam folder as well. Let us know if you have any other inquiries. We'll be happy to help.

             

            Best regards,

            Artist Shot Team.

          • Mark S

            09/10/2024

            This company is a scam company. Do not do business with these chumps. I ordered 1 T-shirt and never received it. *** said it was delivered and never did. I tried to get a refund all I got were return emails from random customer service agents pretty much accusing me of getting the merch and trying to get a refund. In the time dealing with this company, I was able to go to Red Bubble and get the same T-shirt in the time I have been going back and forth with these losers. I guess they are a small business, but why be in business if you can't do simple transactions?

            Artist Shot LLC Response

            09/11/2024

            Hello ****,Thank you for taking the time to share with us your feedback. We wish you would have had a better experience. Unfortunately, situations where responses from the customer and the shipping company are in conflict may be troublesome for all parties. We will work harder to solve these cases faster in the future and improve our reply times as well. Regardless, we are happy to hear you were able to find what you were looking for.Best regards.

          • Br S

            08/24/2024

            I ordered 7 t-shirts, they got 6 correct. Im 0 for 5 so far in getting a customer service response. Thats unacceptable.

            Artist Shot LLC Response

            08/26/2024

            Hello Brigit,It is within our policies to provide a free replacement for incorrect items. We will see to it that our Department sends you the information regarding your missing article and make sure you receive it. We won't ask you to return the incorrect article in order to not cause you more trouble. Thank you for taking the time to share your experience with us and we will continue to grow and work hard to provide a better service.Best regards,Artist Shot LLC.

          • Jon B

            07/22/2024

            Ordered a hat on 6/18/24. Received an email stating that my order has shipped on 6/28/24. Today is 7/22/24 and still haven't received the item. All of my emails requesting updates have been unanswered. Stay far away from this company.

            Artist Shot LLC Response

            07/23/2024

            Hello ***, we apologize deeply for this sour experience you had with us (#**********). We will give this case to one of our agents so that all your emails get a response. Don't hesitate to contact us by phone as well if you have any other questions. We are sorry for this situation, we don't expect you to go away empty-handed, so even if we must send you a free-of-charge replacement, we will make sure you get your package delivered. Expect a private response via email from us! Thank you for taking the time to post your experience because it helps us grow and fix our mistakes. Best regards, Artist Shot LLC.

          • Krista W

            04/18/2024

            Couldn't execute I was so excited to get my product, but when I did the placement was TERRIBLE and even though I went through customer service, and they tried to help, they sent me back the same hoodie, not fixing or following any instructions....in the meantime, I paid for shipping 3 separate times and didn't get any product! Would never recommend

          • Dub D

            04/17/2024

            Using my art without permission!!! Halfhitch cowboy gear. Showing my art on their pictures....

          • Cagney K

            03/29/2024

            I ordered a hat on Monday the 25th of March. I paid for expedited shipping (which was almost the cost of the hat) and the order still says processing and its now Friday the 29th. I get delays happy before things ship, but the fact that I need to update an error on the apartment number of the recipient and have called, emailed and texted since Tuesday, no reply. The phone is off during business hours too. What makes even less sense is on my automated order email confirmation receipt, the recipients apt number IS correct (reads as C302) but when I do my order search, it shows her apt as just "3". It wont get delivered if they are putting the wrong address so it would be really nice to hear back. It would also be nice to know why I paid for the fasting shipping and its been 5 business days and hasnt even been mailed out. I wouldnt write on here after such a short time but it feels like a full on scam right now

          Customer Review Rating

          1.21/5

          Average of 38 Customer Reviews

          Contact Information

          2800 N Main St #544

          Santa Ana, CA 92705

          Visit Website
          (657) 205-1818

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Years in Business: 9

          Customer Reviews are not used in the calculation of BBB Rating

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