Complaints

• Initial Complaint

  12/07/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Resolved

  More info

  Applied for position at Kelly services. They had me fill out tons of paperwork, training and spending my own time and money for bogus jobs. They never intended to operate a fair And ethical standards practice towards humans. They had bogus people answering phones saying Kelly services don't exist. They had me assigned to bogus companies that I wasted gas and money trying to work It's extremely corrupt and unethical and there intentions are not to employ normal people

  Customer response

  12/08/2023

  The company has resolved the issues and decided to pay for my expenses . 

• Initial Complaint

  11/07/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I stand accused of some sort of issue dating back to the 2022-2023 school year at ************************************************** in ******** and again I stand accused of another incident that occurred at *********************** in ******** for the 2023-2024 school year. I was never contacted concerning the incident at CRHS and knew nothing about it. The incident at LFHS allegedly occurred on 11-30-2023 with no information about the incident. I have called Kelly Services at least 8 times and they have not responded. I have also been removed from those schools as a viable substitute with no reason whatsoever as to why I was removed. I am frustrated that they have not contacted me to discuss the issues. They simply erased me from their contact list. Help me please to resolve this matter.

• Initial Complaint

  07/18/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  I did a substitute job for **** ****** ********* ******* ******* ** **** ****** ** * ***** ** ** ***** *** ****. They use Kelly Services. I have not been paid. I have contacted the school and Kelly Services multiple times concerning this issue and 3 months later, it is not resolved.

  Customer response

  08/08/2023

  I received the email that this case has been closed.  Please note that Kelly Services contacted me and I have finally been paid for my service in April 2023.
  
  Thank you for your help. Hope you enjoy your day.
  

• Initial Complaint

  02/17/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Unanswered

  More info

  Kelly Services wrote an email, today, 17th February, 2023, to me about doing no call-no shows for the dates of the 9th, 10th and 11th of February, 2023. I worked those hours, yet, in our scheduling app, called Deputy, my shifts have been taken away. The timesheet no longer exists. As well, I just noticed that I only got paid for the amounted time of 55mins for the week that ended on Sunday the 28th of January, 2023. I only worked the 25th and the 26th because Kelly services gave the incorrect time shift. I did not receive my pay that was supposed to go through today, February 17, 2023. Kelly, as well, have taken away the ablity for us the employees to take a look at our wages and pay periods on their myKelly Jobs website. We used to login in that website, press on the tab that said "My Details" and visit the webpage that took us to our wagess. We can only take a look at our e-paystubs and W-2s which are barely updated on time on the Kelly Payroll webpage. There have been many complaints about pay and Kelly Services as a company. It seems that no one has taken action to stop them.

• Initial Complaint

  02/14/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  ********************* is a rude, horrible advisor who neglects her clients for weeks. Also, calling the Kelly Service line is a joke! One representative when I asked why no taxes were taken out of my check literally said I had to write down an amount, and should read the fine print.she also went on and on how she claims exempt and she basically shouldnt. I never claimed exempt in state or federal and asked for taxes taken out, I never got a check stub because I had to fill out an online form, I tried multiple times on my phone while employed with no success, it wasnt until I called on 2-7-23 asking where my W2 was that they told me I have to use a computer to access that information, apparently they dont automatically send out the forms. I called again on 2-9-23 to ask why no taxes were taken out when I had requested them to. The lady literally had no clue what she was talking about saying the W4 changed and I must have filled it out wrong and to request copies from my hiring person *********************. I emailed ****** and of course she claims she doesnt have the paperwork and to call Kelly Services again! *** talked with my tax professional and was told they completely lied to to me and have no clue how to run a business! I want reimbursement for the money that wasnt taken out of my paychecks so I can pay the *** what I owe them and put this to rest.

• Initial Complaint

  10/18/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  BBB unable to locate business

  More info

  Kelly services and Kelly connect is a true definition of a circus if you clowns or like the run around and unprofessionalism then this is the job for you my experience at Kelly has been a total nightmare from the company to management words can’t describe management is half trained you get written up for nearly everything. Since working here my mental health just by working this job has declined but they claim they care about their employees all they care about is the money barely overtime have to work a certain amount of hours for holiday pay benefits suck and they wonder why they turn over rate is high or why everyone quits after a month or a week or two just pathetic. I’ve never seen a disgraceful company ever in my life. The 3 years working there has been torture and then when you reach out to the higher managers and file a complaint they either brush it off or you’ll get fired for voicing your opinion and or concerns. This company needs to be closed down completely I would not recommend this company to anyone not even my worst enemy. But hey like I said if you love the circus then this job is perfect for you!! Steer clear save yourself the mental health stress and problems

• Initial Complaint

  09/21/2022

  Complaint Type:

  Customer Service Issues

  Status:

  Unanswered

  More info

  I feel like a clown at the circus right about now first thing management ***** all they care about is surveys and the customers. They find anything to write you up about as long as it covering their a** I wouldnt recommend this job to anyone not even my worst enemy the high turn over rate the mental health that comes with this job is ridiculous they fire people and turn around and hire again or people are just quitting left and right being a senior advisor here at this company has been an absolute nightmare i even asked to move down role and they told me no. because management and what they are asking for far as metrics taking angry customers or taking calls from advisors that barely did anything. Money and being paid weekly is the only decent thing other than run far far away

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩