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Business Profile

Credit Reporting Agencies

ClickFreeScore.com

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Status
Complaint Type
  • Complaint Type:
    Billing Issues
    Status:
    Answered
    they took money out of my account without my approval...based on their name they shouldn't be charging snyway

    Business response

    06/06/2022

    ****************** signed up for services on May 19, 2022. During the sign up she provided her full 16 digit credit, authorized the charges and authenticated her identity with the credit bureau as part of that signup process. ****************** contacted ** on on 5/27 and requested cancellation. Her account was immediately canceled. She was issued a courtesy refund on 5/29. Both the cancelation and the requested refund were issued prior to receipt of this compliant, therefore we request this complaint be closed and removed from public viewing.
  • Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I have tried to block clickfreescore from emailing me and they won't stop. I have not had prior contact with this website.

    Business response

    05/04/2022

    This person is not our customer.  The email address provided by ****************** has been added to our unsubscribe list.
  • Complaint Type:
    Product Issues
    Status:
    Answered
    I signed up with " CHECKMYFREESCORE" to check on my credit report. i am now trying to cancel my subscription and the number is automated and no one answers. I have tried several times. They have my card number and I dont want to be charged because i had a seven day trial. I ordered it yesterday and trying to cancel today. I read on line that a lot of people are getting scammed from this company. Please let me know if I should cancel my card and get a new one. The phone number for this company is ************. I never recieved an email either stated I signed up, so i have no proof, and when I go to log in to my account it will not let me

    Business response

    04/18/2022

    **************** is not a customer of Clickfreescore. Please remove this complaint from our listing.

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