Online Retailer
Love and Moon BoutiqueFind BBB Accredited Businesses in Online Retailer.
See Hours
| Monday | 8:00 AM - 5:00 PM |
|---|---|
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
About
This business has 1 alert
Important information
- Advertising Review:
On July 7, 2023, BBB contacted Love and Moon Boutique concerning the advertisement of their membership plan on, loveandmoonboutique.com. Specifically, the company does not adequately disclose the required membership fees when making a purchase on their website.
Love and Moon Boutique requires customers to become VIP Members when they make a purchase, which includes a monthly charge of $12.95. Consumers claim to be unaware of the membership when they make their purchase. In addition, customers are unable to cancel or get a refund once they are charged the membership fee.
According to the BBB Code of Advertising: Advertisements for a product or service that include an offer to sell consumers additional goods or services under a negative option should disclose all material terms of the negative option. Advertisers should avoid making vague or unnecessarily long disclosures that might include contradictory language.
Despite written requests, as of December 18, 2023, Love and Moon Boutique has not responded to BBB’s request for revisions and clarification in its advertising.For additional information on the Code of Advertising, please visit https://www.bbb.org/code-of-advertising.
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 2/16/2022
Additional Information
- Business Categories
- Online Retailer, Boutiques
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