See Hours
| Monday | 8:00 AM - 5:00 PM |
|---|---|
| Tuesday | 8:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
About
This business has 1 alert
Important information
- Advertising Review:In June 2023, BBB contacted Service Stars regarding claims in its advertising.
Its website includes statements such as "100% satisfaction. IT'S ALL GUARANTEED," "100% satisfaction guaranteed," and "Automatic Extended Warranties on Parts & Labor." Its listing at angi.com states "We are on call 24-hours a day and we offer 100% satisfaction guaranteed." According to the BBB Code of Advertising, when using the terms guarantee and warranty, the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee or warranty. Advertisers should only use “satisfaction guarantee,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. BBB suggested that the business add the terms of its guarantee and warranties and if its policy does not include a full refund, that it consider modifying its 'satisfaction guaranteed' statements. The business did not respond to BBB or make adjustments to its advertising.
About This Business
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 7/18/2011
- Business Started Locally:
- 4/11/2011
- Business Incorporated:
- 10/5/2010
- Type of Entity:
- Corporation
- Business Management:
- Mr. Kyle Johnson, General Manager
Additional Contact Information
- Principal Contacts
- Mr. Kyle Johnson, General Manager
- Customer Contacts
- Mr. Kyle Johnson, General Manager
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- We stand behind our 100% satisfaction guarantee: If you are not 100% satisfied with the service we have provided, we will make it right. If we cannot make you satisfied we will refund all of your money.
- Referral Assistance
- Consumer Protection, CT Department of (DCP)
450 Columbus Boulevard
Hartford CT 06103
Phone Number: 860-713-6100
http://www.ct.gov/dcp/ - Business Categories
- Home Repair, Plumber, Electrician, Residential Air Conditioning Contractors, Heating Contractors
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