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          Business Profile

          Online Retailer

          Price Daily LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Complaints

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          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/23/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I placed a order on September 2, 2022 for 1 Premio Bluetooth speaker for a total of 56.98. I never received the order, confirmation 167766. I reached out to them several times, kept getting a reply that the order was a supply issue and then a error in overselling the item, but assured me it would be shipped within 2 weeks. After several attempts I finally cancelled the order. I got a lot of static from them, wanting to give me a free speaker if I waited, but since I already purchased what I needed elsewhere, wanted to cancel. I have confirmation the order was cancelled , request #***** on October 21, 2022. I have not heard anything back from them since that date and all attempts to contact them have been ignored. I have not been credited for this refund and a very upset.

          • Initial Complaint

            01/09/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered a blue tooth speaker on 9/22/22 and have not received item. Paul I***** with Price Daily emailed me on 10/01/22 stating item should arrive in 2-3 weeks and offered an additional 15% discount. After numerous emails to Price Daily customer support the replies, I receive state my request has been received and is being reviewed by support staff. On 1/8/23 I went to Price Daily website and clicked on contact and sent email to support@pricedaily.com and email was returned unable to go through. I don't want item anymore as it was for a Christmas gift so I want my money back.

          • Initial Complaint

            12/08/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            This company does not delivery purchased goods and services on a widespread basis. I ordered a ********* speaker for 56.98 on Sept 20, 2022 and also added expedited 3 day shipping. The item never showed but the charge did show up. The business was contacted at least 8 times via email starting on October 10 through December 6 requesting a refund that was not honored after business saying it would be. The business phone line does not work. The BBB gives them an F and I could not agree more. I hope other potential customers can avoid these scammers and hassle of trying to get a refund for products never received.

          • Initial Complaint

            11/29/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered 2 ****** boom speakers on September 13th 2022 and have not received them. I recently asked for a reimbursement to which I have been completely ignored.

          • Initial Complaint

            11/28/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Date of transaction: 09/04/22 Money paid: $115.00 Product: 2 wireless bluetooth speakers Nature of dispute: i haven't received my items Resolution: one email saying item is delayed, however this has been 3 months now Order #: ******

          • Initial Complaint

            11/22/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered a ****** **** ********* Speaker (Black) on October 19, 2022, my account was immediately charged, and I received an email saying my order was being processed and would ship shortly. After not receiving it, I tried to call but learned you could only correspond with them via email. I have sent numerous emails and within seconds receives the same patent answer that someone is looking into the issue and will respond; however, I have never received any response or the order. I have requested a full refund but still not answer from this company. I did not receive a tracking number because the item did not ship. I feel this company should be required to either ship the order or refund all the customers they have scammed.

          • Initial Complaint

            11/21/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered 2 Bluetooth speakers on Oct 22 with expedited shipping 3-5 days. As of November 5th they were never shipped. I contacted them I gave them a choice to ship the items today or issue a refund. They said they will issue the refund which will take between 5-10 days. After 10 days no refund. I contacted them again and no response. I charged it back on my credit card. No items have ever been received and. I refund processed on their end.

          • Initial Complaint

            11/21/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            i purchased a speaker on 9/11/22 from their facebook account. I never received an email on my order but my credit card was charged. I never received the speaker. Their customer service phone number goes to voice mail saying they no longer communicate by phone but by email but they do not respond to the email.

          • Initial Complaint

            11/18/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I purchased a dog toy from this website on 9/12/2022. I was immediately charged $23.98. I never received shipping information so I emailed the business as per their instructions for order inquiries. Still have received no response and no package. The “order number” is ******.

          • Initial Complaint

            11/14/2022

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            We ordered on 10-16-22 online from Price Daily a package bundle of 5 wireless speakers that were supposed to be delivered in 3-5 days Order number ******. They promptly charged us the $156.96 to our Debit gift card but we have NOT received the products. We tried to call the support number from the purchase **************, but it says all support has been moved to email only. We emailed and have a receipt ticket with support of #*****, but haven't received a response. We would like our money back since the products have not been delivered but they took our payment. We called ******* Debit Card and were told they cannot file a dispute because the transaction was made online, and that it is the merchants responsibility to provide the product or refund the purchase. They gave us a different phone number for ************* of **************, but when we called learned it is a ***** ******** ****** Card support number and not related to Price Daily in any way.

            Customer response

            12/23/2022

            ***** ******* ******* * ******************* ***** ********* ******** *** **** **** ** *** **** ***************** ******** *** ********** ***** **** ***** ******** **** ********** ****** *

            Update on status...  we received the ordered items on December 17th, 2022.   It was not in the delivery window of 3-5 days paid for, but at least we received the items about 2 months after the order was placed.  No other communication or response from company received to the multiple contact attempts.  Slow deliver and poor customer service, but they did ship the paid for items late.

             

            Thank you,

            *******

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          169 Greenwich Ave Unit 3R

          Greenwich, CT 06830-6572

          Visit Website
          (888) 495-3058

          Customer Complaints Summary

          28 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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