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          Business Profile

          Online Retailer

          Price Daily LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            11/07/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I order a speaker on 9/2 Order #****** and paid for 4-5 day shipping but still haven’t received my speaker. I sent an email 2 weeks later on 9/16 and I got the following: “Neama M****** (Price Daily) Sep 16 18:57 PM Hello ******, Thanks for reaching out and we apologize that you haven't received your order! Several unexpected circumstances impeded the delivery of the stocks on time and as planned. We will be asking for a little more time as we encountered a delay in receiving the stocks in our warehouse. Rest assured we are working on your order to be shipped out as soon as possible. Once shipped, you'll receive an email with the tracking number. You can track your order status here: ******************************************************************************************************* We appreciate your patience and understanding, ******. And as always, if you have any questions, we’re here to help! Best Regards, Neama Price Daily Customer Support Team UK Hours: 9:00 AM - 5:00 PM GMT : Monday to Friday: +** **** ****** or via ********************** US Hours: 9:00 AM - 5:00 PM EST : Monday to Friday: +1 *** *** **** or via **********************” I have repeatedly called and emailed without a response since. I want my money back.

          • Initial Complaint

            10/31/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I purchased a speaker from PriceDaily.com on 9/15/2022. I have not received the item and followed-up with the business on 9/30/2022 to see the status of my order. They advised it would be shipped in 2-3 weeks. It’s not 10/31/2022 and I still have been given an update. The phone number listed is no longer in service, as they’ve switched to email-only. Still waiting on an email response.

          • Initial Complaint

            10/31/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I purchased 1 speaker and 1 set of earbuds. I was billed for 2 speakers. The supposed "premio" earbuds were received a week later. No name, generic, knock off brand, defective, non working, piece of junk in a used condition (probably returned box). Email after email I was only offered a 20% discount on the garbage I received, which I declined. I asked for a full refund, no reply, 3 weeks later they still haven't sent my speaker or offered a refund. I guess they figure I'll just go away?

          • Initial Complaint

            10/27/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered 4 ****** ********* speakers on October 20, 2022. No email from the company. Went to BBB website and saw everyone who ordered same item did not get their speakers. Have filed a dispute with my credit card company.

          • Initial Complaint

            10/11/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            This company did not send the merchandise that I paid for I’ve tried contacting them several times and they will not respond to my email the phone number provided it on their website is not a valid phone number that has a message saying that they will correspond only through emails When I first asked them where my product was they said that they were having issues and for me to please be patient when I wrote them again saying I still have not sent the received the speakers he said please be patient and I told him I would no longer be patient and that I wanted to cancel my order and get a refund they have stopped all communications I want my money back or I want to speakers out of the hundreds of bad reviews I read one person got their speaker so I need help with getting a refund or getting the product either one would make me happy

          • Initial Complaint

            10/05/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered ****** **** ********* Speaker on 30 August 2022. The product was supposedly in stock at the time of the order and was supposed to shipped and received in 3 to 5 business days. They charged my credit card the following day. Received an email response to my first request for order status. They have not responded to any further requests for status. Their phone number is not answered and states all contacts must be through email.

          • Initial Complaint

            09/28/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Date of transaction: August 28, 2022 Amount of purchase: $56.98 Item: ****** **** ********* Speaker, Black Upon ordering, credit card was immediately charged purchase price, however, when inquiring where my item is, keep getting automatic generated emails, telling me it's supply chain issues. The toll free phone number won't take calls. I have demanded that my order be cancelled and that my money returned to no avail. Order #******

          • Initial Complaint

            09/23/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered a ****** **** ********* Speaker - Black from this business including an extended warranty. I also paid for Expedited shipping which stated 3-5 days. This order was made on September 8, 2022. I think the expedited shipping of 3-5 days is fraudulent as it has been 14 days now and when I check the order it says processing. If this business is not going to fulfill the obligation of which the money was already taken from my bank account, I want my money refunded to me.

          • Initial Complaint

            09/22/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Online purchase 8-26-22. Order # ******. Bluetooth speakers, $96.00. Expedited delivery 3-6 days. No speakers have arrived.

          • Initial Complaint

            09/21/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            On July 26, 2022 I placed an order for * ****** **** Bluetooth Speakers, order #******. The total amount charged to my **** debit card was 126.97 on July 27, 2022. I opted for the 3-5 day delivery option. Today’s date is September 20, 2022 nearly 2 months from order date and the order I placed has not yet been fulfilled. I have contacted this company several times through email communication. Each time I have inquired about the status of my order. Dates of emails sent from me are as follows: 1) 8/5 2) 8/15 3) 8/22 4) 9/7 and 5) 9/16/2022 Price Daily responded to 3 of the 5 emails that I sent regarding the whereabouts of my order. The 2 emails that were not responded to were the 8/15/2022 email and the one I sent on 9/16/2022. Both correspondences that received ‘no reply’ were in regard to a refund for the product I have not received to date. Responding emails were sent within 2 business days. The premise of each response from Price Daily are as follows: 8/5- ‘High demand of orders caused unexpected circumstances causing delayed delivery.’ 8/22- ‘Stocks have been delivered to their warehouse and will deliver ASAP.’ 9/10 ‘We have your order ready and it will be delivered early this week’. Unfortunately they did make good on their response to the 9/10 email. I attempted multiple time to contact seller by phone to their posted number, ###-###-####. The seller’s recorded message states that they have now moved all communications to email. They encourage their customers to contact them through the email address that I sent the 5 emails that I have denoted above.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Contact Information

          169 Greenwich Ave Unit 3R

          Greenwich, CT 06830-6572

          Visit Website
          (888) 495-3058

          Customer Complaints Summary

          28 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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