Reviews
11 Customer Reviews
Review from Hannah D
1 star12/17/2024
Complete disappointment in regards to this company. I ordered 1 tree to be planted for the loss of my best friend and ordered a total of 4 cards so I could send them to his family members(all in plenty of time for Christmas). After spending quite a bit on the additional cards, I received ONE and the front of the card said I planted 4 trees. I messaged the company to which they have shipped 3 additional cards with a delivery date of the 12th of December. It is now the 17th and the cards have been in the same spot since they said they “shipped” them according to tracking. Lack of comprehension and basic instruction following skills on their part. Won’t order again.
A Living Tribute Response
12/18/2024
Hi, ******* thank you for reaching out to us, and we apologize for not sending the additional cards for this order. Your **** tracking number for the mailer with the additional cards is ******************************* Our tracking shows that delivery was made today: Delivered Delivered, Front Door/Porch ******* ** ***** December 18, 2024, 11:17 am If you require any further asistance with this order, please reach out to us.Review from Camilla R
5 stars08/29/2024
I am happy to report that my issue has been resolved satisfactorily. A Living Tribute did their due diligence to send me replacement cards and I'm 100 % satisfied with the customer service. They were very efficient and professional so I'm upgrading my score to 5. They understood the assignment!Review from Joy G
5 stars08/22/2024
Hi, My daughter received the card, and called in tears to thank us. Thank you for your wonderful customer service. it is a beautiful way to remember someone for any situation. You all provide a beautiful way to share happiness and to also share someone's sad times. Thank you for the work you do. You are sincerely appreciated. Sincerely, *** ***********Review from Eileen C
5 stars12/24/2023
Thank you so much for sending the card. My friend called me yesterday to say she received it. I’m very impressed with your quick responses and that you went out of your way to keep a customer happy. I will definitely recommend your company and will use you again when needed Excellent Customer Service Gratefully Eileen T ComerfordReview from Agnes S
5 stars11/03/2023
Dear Living Tribute Staff, the cards arrived today. They are absolutely beautiful and will be cherished by the families. Thank you so much for creating such an outstanding memorial. Sincerely, ***** ********Review from Michael B
2 stars08/27/2023
I hope their ability to follow through and deliver my order is better than the ordering process that makes it hard to trust them.Review from Paula K
5 stars08/10/2023
What a wonderful remembrance is planting trees! Living Tribute makes it so easy, affordable and rewarding. Their customer service is stellar. This completely replace the standard flowers-that-last-for-a-couple-of days. What better way to celebrate life?Review from Carrie C
5 stars07/16/2023
This was well-received by the intended party - she feels it's the perfect way to honor her mother, with whom I had a very friendly relationship. I'm very pleased. Thank you so much for getting back to me so quickly. I really appreciate it. The e-certificate is absolutely perfect. The opportunity you offer to gift trees is a great concept and we will remember this for future occasions. Thank you!Review from Norman S
5 stars07/15/2023
Recently left negative review for Living Tribute out of frustration that my emails were being ignored. I regret doing so. I was out of line. My problem was addressed and the missing shipment has been resent. Had I been more patient this problem would have taken care of itself. I have no problem doing business with this company in the future nor should anyone reading this review.Review from Cynthia C
5 stars10/01/2022
I've made planting a tree in everyone's honor among my family and friends a standard practice. It's a very much appreciated gift among everyone. Especially now, it's the only practical way to celebrate anyone's special day. I also give these as Christmas and other gifts. We need more and more trees!
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