Electrician
Santella Electric Co., Inc.Find BBB Accredited Businesses in Electrician.
About
This business has 1 alert
Important information
- Advertising Review:In May 2023, BBB contacted Santella Electric regarding claims in its advertising.
The business states on its website that it offers a "100% Satisfaction Guarantee" and "We firmly stand behind all of our warranties and guarantees." Its listing at angi.com states "Your satisfaction is guaranteed..."
According to the BBB Code of Advertising, when using the terms guarantee and warranty, the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee or warranty. Advertisers should only use “satisfaction guarantee,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. BBB suggested to the the business that if its policy does not include a full refund, that it consider modifying this statement, and add the terms of its warranties and guarantees to its advertising. The business did not make changes to its advertising.
About This Business
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 5/7/2003
- Business Started:
- 2/28/1957
- Business Incorporated:
- 10/6/1975
- Type of Entity:
- Corporation
- Business Management:
- Mr. Peter M. Santella, Owner
- Mrs. Dayana J Marin, Office Administrator
Additional Contact Information
- Principal Contacts
- Mr. Peter M. Santella, Owner
- Customer Contacts
- Mrs. Dayana J Marin, Office Administrator
- Fax numbers
- Primary Fax: (203) 966-0296
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Referral Assistance
- Consumer Protection, CT Department of (DCP)
450 Columbus Boulevard
Hartford CT 06103
Phone Number: 860-713-6100
http://www.ct.gov/dcp/
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.