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Important information

• Advertising Review:

  In March 2024, BBB contacted The Performance Lab CT regarding claims in its advertising. 
  
  Its Facebook page states "Mental Fitness Pack 'The World's Leading All Natural Products to Support Your Mental Fitness.'"  According to the BBB Code of Advertising, superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. The business did not respond to BBB's request that it substantiate, discontinue, or modify the claim. 
  
  Its website states that, with regard to the ingredients in its IV Therapy products, "All ingredients are sourced from accredited compounding pharmacies. These pharmacies are FDA registered outsourcing facilities."  The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. The business did not respond to BBB's request that it substantiate these claims.
  
  Its website and social media pages include many health benefit claims related to the ingredients, testing, and treatments offered at the facility, including: 
  "IV Therapy is a natural way to boost energy levels, increase hydration, and reduce inflammation."
  "Benefits of IV Therapy: Treats certain nutrient deficiencies, cleanses the body of toxins and free radicals, increases energy levels and cardiovascular health."
  "It's simple; an IV is the quickest, most efficient way to rehydrate and replenish an individual’s essential vitamins, minerals, electrolytes, and amino acids. Many people assume that taking oral supplements in addition to healthy eating is sufficient enough to maintain your body's vital nutrients. However, research shows that the majority of over-the-counter supplements are loaded with fillers, so most people are only actually absorbing 25-35% of the dosage. This is leaving millions of "healthy individuals'' vitamin-deficient and dehydrated."
  "Benefits of Micronutrient Testing: Identifies nutrient deficiencies; identifies excess of nutrients, prevents increased risk of chronic disease."
  "NAD+ therapy has a wide range of potential benefits, including reducing inflammation, improving circulation, and supporting healthy cell regeneration. A few other benefits include: Increased cognitive function; Improved mood and mental clarity; Enhanced physical performance; Improved athletic endurance; Reduced symptoms of depression, anxiety, and chronic fatigue; Improved sleep quality; Support for treatment-resistant addiction; Improved alertness, concentration, and memory."
  "Whole body cryotherapy has been shown to ease pain and inflammation from sports injuries, fibromyalgia, rheumatoid arthritis, multiple sclerosis, and skin conditions including psoriasis and dermatitis."
  "Benefits of Infrared: soothes sore muscles & improves performance, treats chronic pain & decreases depression, decreases risk of long-term health conditions"
  "The benefits Of An Infrared Sauna: Detoxification, weight loss, heart health, anti-aging, immunity. Regular sauna use can help reduce the incidences of cold and flu, or help you recover faster from illness."
  "Benefits of Normatec Compression Therapy.. Improves the movement of lymphatic fluids, reduces swelling and inflammation, speeds up the muscle recovery process. Research confirms that this type of compression therapy can provide the following benefits: Improved circulation, which helps reduce soreness and improve physical performance; Reduced muscle fatigue and improved recovery time; Increased flexibility and mobility in areas of the body; Reduced swelling caused by injury or surgery; Relief from pain due to conditions such as lymphedema and venous insufficiency."
  Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.  For medicinal and therapeutic claims or claims to diagnose, treat, cure, mitigate, or prevent any illness or disease, scientific clinical evidence from human clinical trials is preferred for substantiation. The business did not provide substantiation for these claims.