Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Buying Clubs

cxLoyalty

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Buying Clubs.

About

Important information

  • Additional Info:
    On January 14, 2011, Affinion, Group, Inc. acquired Webloyalty.com, Inc. making Webloyalty.com an indirect, wholly-owned subsidiary of Affinion Group, Inc.

    BBB maintains a separate BBB Business Review on Webloyalty.com, Inc. The review may be obtained online at www.bbb.org, or by calling 203-269-2700 extension 2.

About This Business

Affinion Group, Inc. offers membership, insurance, and loyalty products through automatic renewal subscription programs, including credit monitoring and identity theft resolution services and online discount programs for retail merchandise, travel, automotive, and home improvement.

Business Details

BBB File Opened:
4/30/2001
Business Started:
1/1/1973
Business Incorporated:
9/23/2005
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Tenerity, Inc.
DO MORE
Advantage + Checking
Apple Super Value Plus
Webloyalty.com, Inc.
Buyers Ultimate Advantage Citi
AutoVantage Gold Spanish
Bank of Marin ID Protect
BBV ID Theft Protection
Benefits Package
Buyers Enhanced
Services in Sync
Capital Star Rewards
Charter One Secure Complete
Charter Rewards
Checking Extras
Citzens Secure Basic
Identity Protect Plus
Ciitzens Secure Bank
Charter One Secure Basic
MobileSure
Citizens Secure Complete
Identity Protect
Complete Auto 360
Bank of America Privacy Source
Compass Identity Safe
Savings Network
Xpert Tech Line
Travelers Advantage (branded Dollar)
Elite Excrsions Enhanced
Complete Home Enhanced
Chase Premier Travel II
Choice Hotels Travel Club
CTB55 + Club Bonus Gold Pack
Advantage Bestbank
Advantage Guaranty Bank
Apple Value Plus
Desert Passport
Carolina Plus Package
Charter One Student Money Bundle
Checking Plus
Checking With Benefits
Choice Benefits
Enhanced Fraud Protection Plus
Everyday Cooking at Home
Family Benefits
Fireguard
Enhanced Savings Plus
Everyday Advantage
Firstday Member Alert
Focus ID
First Benefits Banking
Fraud Finder
Fraud Plus Identity Protection
Fraud Prevention Plus
Fraud Secure ID
Fraud Defense
Fraud Plus Protection
Hard Working Fraud Protector Plus
Heritage Protection Plus
ID Theft Shield
ID Advantage Plan
ID Armor
ID Defense
ID Guardian
ID Protection Program
ID Revive
ID Theft Guard
Identity Protection Plus
Identity Safe
Identity Shield
Identity Theft Defense & Protection
Island Security & Savings Program
Liberty Shield
Mac's Rewards
MB Identity Assure
Members Advantage Checking
Moneysave
New Horizons Fraud Protection
Nix Check Cashing
Old Point Extras
Onguard
Premier Package
Premium Checking
Prosperity ID Secure
Fraud Protector Plus
Fraud Sentinel
Frontier Value and Protection Plan
Safe Theft Shield
Salin Secure
Golden Club
Savings Rewards Plus
Granite Business Elite
Health Allies
Smart Guard Plus
Star Protection Package
Hotline Enhanced
ID Protect
Identity Fraud Protection Plus
Jeff Davis Bank Fraud Defense
Optum Health Allies
Premier Protect
Privacy Lock
Privacy Plus
Protect and Save
PSE Secure
Regions Identity Protect
Reservation Rewards
Rewards Package
Safe Member
Savers Advantage
Saver's Rewards
Savings Circle
Secured Identity
Shopper Discounts and Rewards
Sierra Sentry
Simply Rewards
Smart Guard
Super ID Protection
Total Fraud Protection
Towperks
Travel Value Plus
Ultimate Value Option
Value Checking
Value Pack
Value Package
Value Plus
Vantage Identity Protection
WalletShield
Wellness Extras
Wilmington Trust Total Protection
Worry Free ID
YVB Identity Shield
Travelers Advantage (branded Thrifty)
Savers Rewards
Trilegiant Corporation
AutoVantage Gold
Buyers Advantage
Shoppers Advantage/Net Market
Privacy Guard
Complete Home
Great Fun
HealthSaver
Great Options
Clever Clubhouse
National Home Protection Alliance
Elite Excursions
ID Secure
Everyday Values
PC Safety Plus
Everyday Privileges Gold
Affinion Group North America
Identity Secure
Affinion Group Holdings, Inc.
Autovantage
Cheap Tickets Gold
Everyday Guest
Autovantage Enhanced
Credit Alert from Privacyguard
Datafrog
Everyday Values Gold
Fifth Third Identity Alert
F.Y.E. Backstage Pass VP
Hot-line Credit Card Bureau of America
Identity Theft Protection by Privacyguard
Livewell
Netmarket
OurCompleteHome
SecureAll
Wallet Security
Great Fun
TLG
Tracemyid.com
Free Scores and More
Watch-guard Protection
Today's Homeowner Values
Shell Advantages
Interval International Preferred Shopper
Identity Force Gold
Discount Travel Club
Deals and Destinations
Citishopper
TLG Great Fun
Business Management:
Mr. Todd Siegal, CEO
Mr. Fred Rodriguez, Executive VP
Ms. Sloane Levy, Vice President
Mr. Jason Anderson, Customer Relations Specialist
Ms. Trisha Rodriguez, Senior Manager
Mr. Andrew Charwat, Senior Vice President
Mr. Bill Graham, Executive Vice President
Mr. Steve Upshaw, CEO
Mr. Nathaniel Lipman, Chairperson
Mr. Mark Gibbens, CFO
Mr. Rick Fernandes, Co-President

Additional Contact Information

Principal Contacts
Mr. Todd Siegal, CEO
Customer Contacts
Ms. Trisha Rodriguez, Senior Manager
Fax numbers
Primary Fax: (203) 956-8789
Additional Phone Numbers
Other Phone: (713) 667-9173
Other Phone: (203) 956-1076
Other Phone: (800) 876-7787
Other Phone: (800) 553-4948
Other Phone: (800) 232-4663
Other Phone: (877) 630-1183
Other Phone: (877) 488-9480
Other Phone: (800) 743-2584
Other Phone: (800) 468-5463
Other Phone: (800) 723-1174
Other Phone: (888) 696-2753
Other Phone: (800) 374-8273
Other Phone: (800) 526-4848
Other Phone: (800) 548-1116
Other Phone: (866) 363-8258
Other Phone: (877) 630-1295
Other Phone: (866) 346-6318
Other Phone: (877) 204-9995
Other Phone: (888) 344-9406
Other Phone: (800) 514-6472
Other Phone: (877) 488-9283
Other Phone: (800) 722-4545
Other Phone: (800) 421-9111
Other Phone: (877) 204-9996
Other Phone: (800) 860-7182
Other Phone: (800) 860-7098
Other Phone: (800) 306-3638
Other Phone: (800) 265-4390
Other Phone: (800) 582-7488
Other Phone: (877) 266-9513
Other Phone: (615) 764-2094

Additional Information

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.