Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Postcards

PostcardMania

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

37 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Julie G

    5 stars

    11/20/2024

    I'm excited to work with Postcard Mania. They WILL BE HELPING US WITH OUR ADVERTISING.

    PostcardMania Response

    11/25/2024

    Thanks for the Review, *****! We're excited to help you grow your business! 
  • Review from Mike H

    5 stars

    08/27/2024

    They are great to work with! They have help my church a lot!!

    PostcardMania Response

    11/25/2024

    Glad to hear it, Thanks for the 5-stars! 
  • Review from Matt S

    1 star

    07/06/2024

    I signed up and spent thousands with Post Card Mania. I received zero return on that investment and have told them multiple times awhile ago I did not wish to do any further mailings. I received an unathorized charge to my bank account from them today 7/6/24 for $750. I want my unauthorized payment returned immediately. Terrible experience with this company.
  • Review from Amanda O

    1 star

    04/11/2024

    This is a review that is very hard to write. Im very upset about all the different offers and moons and stars this company has made us and we fought so hard to bring in revenue. From trying in 2023 til now in 2024 we have wasted well over 30k between postcards and postage. Give or take some. I was promised if we invested in a mailing with over 7k post cards going out we were going to see traction. We had support team look at the design and approve. *** sent over 50k post cards out supposedly over the past year and half. Our return mail with over thousands coming back to us and still tried. This company will take and bleed you dry. Put the big $ into something better because this is not it. This is hard earned $ thrown away. Not ONE SINGLE return on investment. I can count on one hand the number of calls we have received. This is beyond awful. Save your money guys invest in something better.
  • Review from Planet S

    5 stars

    04/07/2024

    Postcard Mania worked us through each process and were very friendly. Nothing was left to the imagination. We will use them again.
  • Review from Kevin S

    1 star

    04/02/2024

    Very sketchy company. I specifically told the sales rep not to send the postcards out during the holiday. They just sent them out. And they pulled up my initial request form showing mailing asap. They keep saying they cannot find the communication between my sales rep and me. The ** doesnt want to get on a call. Huge waste of time. Ive been dealing with the same issue for 5 months now.
  • Review from J. C.

    1 star

    03/28/2024

    Horrible experience. This company hard sells you and only cares about the money not your promotion. Go elsewhere

    PostcardMania Response

    03/29/2024

    Hi There- It's unfortunate we couldn't work things out with professionalism and civility. Your order was canceled and account closed due to the offensive comments you made towards our staff. We work hard to ensure the happiness and success of all our clients but draw the line at abusive and derogatory treatment. You have been fully refunded for your order. 

    Customer Response

    04/01/2024

    my account was NOT closed due to my 'offensive comments' which were basically comments stating how shoddy the work was on the design I paid for. You then offered me a refund BECAUSE I was unhappy. Do not try to act like you were a victim. I was the victim of horrible communication, a design for a postcard that was 4 days late and would have been later had I not inquired, and lastly a postcard design that was so bad that it was laughable. To insinuate that I was to blame in any way is simply gaslighting.
  • Review from Phoenix G

    1 star

    03/27/2024

    I first spoke to postcardmania in late 2023. The sales lady was very high pressure sales. When I said I was simply wanting information, she told me the rates would change if I didn't sign-up then. I said, oh well, I'm not ready to commit. 1st red flag.I was then bombarded with emails, texts, and calls to close me. 2nd red flag.I decided to invest in 3 mths of mailings, 1500 postcards per. Btw: Though I never needed to advertise my ***********************, I had marketed my books for over 20 yrs. I knew marketing, costs, ROI, etc. I knew what to expect.After my first mailing, I was already concerned, because I received nothing. Not one call or email out of 1500. 3rd red flag.I asked one of my clients who was in the zip code, age, income, and gender parameters of my mailing list if she received my postcard. No, she did not. Neither did her two female neighbors. I expressed my concerns to my rep at the company. She couldn't explain. 4th red flag.After the 2nd mailing, and again, with NO responses whatsoever, I asked my rep to CANCEL my agreement. Something was not right. She told me it was best to run five mths or even more. What?! This was not what they told me when I signed on! Typical marketing BS! 5th red flag.This morning, I decided to check the BBB. This is when I realized I am NOT the only with the exact same concerns! So many other business owners are complaining about the same thing: absolutely no return on their investment. No calls. No emails. 6th and final red flag.NOTE: I had asked for samples of my postcards. First, my rep declined me. Why? I told her that was odd, considering the money I had spent. She then agreed to mail me some samples. It's nearly 6 weeks later, and no samples. Another huge red flag.Based on the aforementioned, I will be seeking a full refund with my credit card company. Nothing, but a waste of my time and money. Something is very wrong here. PART TWO:After I expressed my numerous concerns, PostcardMania suddenly claimed I had to invest in at least 3-5 months, before I saw any response. That, however, is NOT what their high-pressure sales people told me. They assured me 3 months, with ***** postcards per month, would produce "an impressive return!" They also refused to cancel my acct. I was livid. When I asked to view my mailing list, their rep told me she had to "look into it". Excuse me? She then told me they had to be careful who they sent mailing lists to, considering "all that was going on in the supreme court." What?!? She finally sent me a file, but I couldn't even open it.I asked for my list once again. This same **** ****** said they had to "SCRUB MY LIST" before they sent it. Oh, the games were never-ending! Their excuses were insulting and absurd! After $***** spent, ***** postcards mailed, and over 60 days without a single response, I quit! I filed my complaints with my c/c. I am disputing every $ spent with this scam of a company. Please, do NOT give them your money. It is a shameful marketing scam. For the record: I am not the only with the same complaints. Please read below:
  • Review from Andys Transport Services L

    1 star

    03/14/2024

    Very attentive people to speak to. They always return calls promptly. Very professional design.The process is horrible. Numerous delays in getting the design finished. I was told mailing date of March 8. Then March 11. Then March 12. Today is the 14th. Nothing has been mailed yet.

    PostcardMania Response

    03/15/2024

    Hi there, I see someone from our Quality Control Division reached out yesterday in hopes of resolve any issues with your campaign but they were unable to reach you. Someone will be reaching out again today, so hopefully we can get this handled. 
  • Review from Michelle H

    5 stars

    03/04/2024

    PostcardMania's customer success team is awesome, so I am giving the company 5 stars, even though their sales personnel and tactics earned negative marks in my opinion. Dyanni from the Postcard Mania success team was a delight. She was professional and did a great job ensuring that I maximized my company's new direct mail campaign. If you can get past the ridiculous and antiquated attempts at creating urgency... You'll be delighted with the implementation team.

    PostcardMania Response

    03/05/2024

    Thank you for the 5-Stars! We appreciate your honest feedback and will be discussing this further to see how we can make improvements to our process. Glad to see our Campaign Coordinators won you over, we hope to continue helping you grow your business!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.