Moving Companies
Nationwide Movers SystemFind BBB Accredited Businesses in Moving Companies.
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Important information
- Additional Info:BBB has received a pattern of complaints from customers concerning Delivery and Service issues.Specifically, consumer complaints allege they experience delays, non-delivery of items, and damaged or missing items.
BBB contacted the business in efforts to understand their position on the pattern of complaints received.
In February 2018, Nationwide Movers System responded to BBB stating they do not feel there is pattern of complaints. The business feels the underlying cause of complaints is due to estimates based on inventory given over the phone, and upon arrival they discover there are changes to inventory. The business states they will write up a revised estimate and try to work with the customer if there is any difference between the estimate and actual inventory. The business further states they have taken measures to improve customer service, and will request documentation for estimates in order to price moves more efficiently.
BBB recommends that if you have any complaints or concerns, please contact Megan of Nationwide Movers System, at 800-208-5573 ext 310 or via email at dispatch@dispatchmymove.com, prior to filing a complaint with BBB.
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