Reviews
1,367 Customer Reviews
Review from Jenna K
5 stars02/14/2025
***** was very polite and patient. He answered all my questions.Review from Rachel E
5 stars02/14/2025
********* was courteous and friendly and helped resolve my issue quickly and efficiently.Review from Kevin B
5 stars02/13/2025
He did an excellent job and he was very easy to work with very polite. Very nice..Review from Mary Ellen C
5 stars02/12/2025
Neal was very helpful. He went over and above to find us rooms. He communicated well and was very professional.Review from Dawn M
1 star02/12/2025
Im sorry, but my issue was not resolved. I was given the same type of number that I had called One requesting me to push #2 if I needed to check on a reservation when I push that number #2 you told me that it does not handle that type of call. I caught another number which told me they were giving me the front desk. I never spoke with the human at the front desk. The phonehung up.. My issue is not resolved. I still do not know The status of my confirmation. The telephone system needs to be reviewed and correctedReview from Brent E
1 star02/12/2025
I booked a two night stay with them at a motel for work. They charged me ***************************************************************************** when we got there. Then a snow storm came and we had to leave a night early to beat the weather. I was charged for the second night even though they had a refund protection plan that was part of the extra charges I paid.Very predatory charges. I could have just checked in on the first night checked out the second night and saved myself $135 without using them.I would not be complaining if the refund policy I paid for would have worked and at least credited me the $75 back for the second night.Review from Carla H
5 stars02/12/2025
***** was friendly and helpful. She made the process seamless.Review from Evelyn H
5 stars02/11/2025
Destiny was very pleasant, professional and helpful in finding a room for usReview from Mary B
5 stars02/11/2025
Very polite and knowledgeable we call again ad needed Thank you very muchReview from Beth K
5 stars02/10/2025
Rachel was very helpful with making my reservation. Very friendly and patient.
Customer Review Rating
Average of 1,367 Customer Reviews
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