Collections Agencies
Net CollectionsThis business is NOT BBB Accredited.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/30/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
In accordance with the Fair Credit Reporting Act. The List of accounts in the files provided has violated my federally protected consumer rights to privacy and confidentiality under 15 USC ******* U.S.C **** section 602 A. States I have the right to privacy.15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish an account without my written instructions.15 U.S.C ****c. (a) (5) Section States: no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.15 U.S.C. ****s-2 (A) (1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.I have identified certain transactions on my consumer report to be a result of identity theft. I confirm that I did not provide written permission or instructions for the identified transactions to be reported on my consumer report. Therefore, I am requesting that the reporting of this information be removed, blocked, and deleted within 4 business days from the receipt of this letter. Please remove these inaccurate accounts stated in my credit report. Account Name: NETCOLLCTION Account Nubmer: 52 Sincerely,***********************Business response
01/30/2024
We have already responded to this consumer via BBB complaint twice I believe and our 1st response still stands. As stated in the prefious response if the consumer would like us to validate the debt the consumer would need to do so in writing to:
Netcollections
*********************************************************
Kennesa, ** 30152
Please include any supporting documentation
Initial Complaint
01/26/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I am not liable for this debt with 05 Fitness *******************************. I do not have a contract with Net Collections LLC they did not provide me with the original contract as I requestedBusiness response
01/27/2024
We have sent 4 letters including the validation notice which is required by law which gives the consumer 30 days to dispute the validity of the debt or any any portion thereof. To date we have sent 4 letters and left 9 messages and have not spoken withe the consumer nor received any request for us in writing to validate the debt. By law we have fulfilled our obligation.....however if the consumer would like ** to still validate the debt the consumer can do so in writing by mailing it to:
Netcollections
********************************
********, ** 30152
We do not validate debts thru email or the BBB. In the mean time as required by law we will mark the debt as disputed with Transunion
Customer response
02/02/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************************Initial Complaint
01/17/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with MUV fitness. I do not have a contract with Net collections llc. They did not provide me with the original contract as I requested.Business response
01/22/2024
To date we have sent the consumer 4 letters, left 6 messages
. We have yet to receive a written request for us to validate the debt nor have we ever spoken with the consumer. The consumer had 35 days from initial contact to dispute the debt according to FDCPA guidelines. . As we have fullfilled our obligations in full this would be considered a valid
debt
However,in an effort of good faith we would still investigate and validate the debt....the
consumer would need to request that to ** in writing at
Netcollections
****************************#***
********, ** 30152
In the mean time we will post the debt as disputed with TransunionInitial Complaint
01/14/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ************************. I do not have a contract with Net Collections, they did not provide me with the original contract as requested.Business response
01/22/2024
To date we have sent the consumer 4 letters, left 12 messages and spoke with the consumer on 10/27 and 1/22. We have yet to receive a written request for ** to validate the debt. The consumer had 35 days from initial contact to dispute the debt according to FDCPA guidelines. On the contrary the consumer promised to call back and pay on 10/27. As we have fullfilled our obligations in full this would be considered a valid debt
However, we would still investigate and validate the debt....the consumer would need to request that to ** in writing at
Netcollections
****************************#***
********, ** 30152
In the mean time we will post the debt as disputed with Transunion
Initial Complaint
01/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
In accordance with the Fair Credit Reporting Act. The List of accounts in the files provided has violated my federally protected consumer rights to privacy and confidentiality under 15 USC ******* U.S.C **** section 602 A. States I have the right to privacy.15 U.S.C **** Section 604 A Section 2: It also states a consumer reporting agency cannot furnish an account without my written instructions.15 U.S.C ****c. (a) (5) Section States: no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.15 U.S.C. ****s-2 (A) (1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.Account Name: NETCOLLCTION (Original Creditor: 05 ************************)Account Number: 52Business response
01/11/2024
The consumer paid off this account in full on 04/15/2019 and has a zero balance. Due to the age of the account **** days we will submit for deletion. We will submit immediately however it can take up to ***** days to reflect on the consumers credit report depending on when they update their filesInitial Complaint
12/18/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Im not liable for this debt with 05 Muv fitness ******* ACRES, I do not have a contract with NETCOLLECTIONS LLC, they did not provide me with the original contract as i requested.Business response
12/20/2023
We spoke with the consumer on 7/9/2019 and 7/15/2019 in addition to mailing 4 letters. The consumer is well aware of the debt. To date we have not received a written request for us to fully validate the debt. We do not validate debts thru the BBB or by email we would like to assist the consumer in resolving this issue. The consumer can request full validation by mailing in a request to
Netcollections
****************************#***
********, ** 30152
In the meantime as required by FCRA we will post the account as disputed
Initial Complaint
12/17/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with MUV Fitness. I do not have a contract with the collection agency with NETCOLLECTIONS LLC. They did not provide me with the original contract as requested.Business response
12/18/2023
We have sent the consumer 4 letters and spoke with the consumer on 9/7/23 so the consumer was well aware of the debt. All communications had clear instructions on how to dispute the validity of the debt or any portion thereof. Per FDCPA regulations the consumer had 30 days to dispute the debt to us in writing, To date we have never received any request to validate the debt.
If the consumer would still like to dispute the validity of the debt to ** in writing they would need to mail it to
Netcollections
****************************#***
********, ** 30152
We do not validate debts thru email or the BBB. However per FCRA we will post the debt as disputed with Transunion
Customer response
12/18/2023
Complaint: 21020388
I am rejecting this response because: I have NEVER spoken to anyone regarding this.
Sincerely,
*************************Business response
12/20/2023
We spoke with you on 9/7 and mailed 4 letters which is all we are required to do by law.Unfortunately their is nothing else we can do. If you would like to discuss a possible settlement call us ************
We look forward to helping you to resolve this.
Customer response
12/21/2023
Complaint: 21020388
I am rejecting this response because: I have NEVER recieved anything in the mail, or by phone by this company. They have erronously placed a negative derogatory ****** on my GREAT credit, which I have NEVER been late or missed a payment. I fully plan on making sure that this company takes down the negative ******.This company cannot produce proof that they called, nor wrote me in **********, ** were I reside.
Sincerely,
*************************Initial Complaint
11/17/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
This is frustrating. I am a consumer by law. This is a serious breach of my privacy rights.I am not liable for this alleged debt or account. This company still reporting inaccurate information on my consumer credit report. I don't have any contract with this collection agency "Net Collections". I have previously requested proof and documentation bearing my signature. I never had any business nor applied for an extension of credit with this company. As per FTC guidelines reporting this account in my consumer credit report is a collection activity. therefore, you are in violation under 18 U.S. Code 894 - Collection of extensions of credit Under (a)Whoever knowingly participates in anyway, or conspires to do so, in the use of any extortionate means (1)to collect or attempt to collect any extension of credit, or (2)to punish any person for the non-repayment thereof, shall be fined under this title or imprisoned not more than 20 years, or both. Your continued derogatory reporting of this alleged account in my credit report is a form of punishment and hurts my chances of improving my living situation.CORRECT THIS REPORTING IMMEDIATELY. DELETE this account from my credit report.Business response
11/17/2023
We have sent 4 letters including the validation letter none of which have been returned and left multiple messages with no response. To date we have not spoken with the consumer and have not received a written request for us to validate the debt. We do not handle validation requests thru the BBB. If the consumer would like to dispute the debt and request validation we would be happy to comply. Mail the request along with any supporting documentation to.
Netcollections
**************************** # ***
********, ** 30152
In the mean time per FCRA regulations we will post the account as disputed with the credit reporting agencies. We will post it immediately however it can take up to ***** days for it to reflect on the consumers credit report. We look forward in assisting the consumer in resolving this issue.
Customer response
11/17/2023
Complaint: 20883710
I am rejecting this response because:I have disputed this alleged debt account to the credit reporting agencies and sent request for proof that I have a contract with YOUR COMPANY bearing signature. I never had any business with your company nor applied for an extension of credit. Because of your company reporting this alleged account in my consumer credit report this has damaged my character.
As per FTC guidelines reporting this account in my consumer credit report is a collection activity. therefore, you are in violation under 18 U.S. Code 894 - Collection of extensions of credit Under (a)Whoever knowingly participates in any way, or conspires to do so, in the use of any extortionate means (1)to collect or attempt to collect any extension of credit, or (2)to punish any person for the non-repayment thereof, shall be fined under this title or imprisoned not more than 20 years, or both.
Your continued derogatory reporting of this alleged account in my credit report is a form of punishment and hurts my chances of improving my living situation. CORRECT THIS REPORTING IMMEDIATELY. DELETE this account from my credit report.
Sincerely,
***********************************Business response
11/17/2023
Netcollections is a 3rd party collection agency and this account was placed with ********** for collections by the original creditor. The client will fully validate the debt including signed contracts, billing statements within the 30 days required by the **** to the address we have on file. If we cannot fully validate the debt within the 30 days we will delete the file from the credit reporting agencies.Customer response
11/17/2023
Complaint: 20883710
I am rejecting this response because:You are being non compliant. Under the *** 15 1692g Validation of debts you need to delete this account ASAP. You cannot reported invalidated information on my consumer credit report unless you have fully verified and authenticated the accuracy of the account prior to reporting.
Sincerely,
***********************************Initial Complaint
11/03/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Im not liable for this debt with 05 SYNERGY FITNESS LONG BEACH, I do not have a contract with NETCOLLECTIONS LLC, they did not provide me with the original contract as requested.Business response
11/03/2023
The consumer may have ** confused with the finance company. We have sent a series of 4 letters including the validation letter which is required by law. The validation letter clearly explains how to dispute the debt to us in writing. To date we have not spoken with the consumer nor have we received a written request to validate the debt. The consumer can request full validation by requesting it in writing including all supporting documentation to back his claim. In the mean time we will post the account as disputed to the CRA's as required by law
Netcollections
**************************** #***
********, ** 30152
We look forward to assisting the consumer to resolve this issue
Initial Complaint
10/22/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with Net Collections, I do not have a contract with Net Collections, they did not provide me with the original contract as I requested.Business response
10/23/2023
To date we have sent 4 letters to the consumer including a validation letter which had clear instructions on how to dispute the validity of the debt, none of which have gotten returned. We have not spoken with the consumer nor received a written request for validation as of yet and we do not validate debts thru the BBB. The consumer may have us confused with the finance company.
In acknowledgement of the dispute we will post the account as disputed to the cra's as required by law. If the consumer wishes us to fully validate the debt he must do so in writing along with any supporting documentation to
Netcollections
**************************** #***
********, ** 30152
We look forward to assisting the consumer on resolving this issue.
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Customer Complaints Summary
32 total complaints in the last 3 years.
10 complaints closed in the last 12 months.
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