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Business Profile

Roofing Contractors

Second City Roofing & Exteriors

Reviews

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8 Customer Reviews

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  • Review from Rhonda B

    1 star

    01/09/2025

    Second city is a disappointment.Not satisfied with work. I got work or remodeling done to my kitchen. Noticed that my new cabinets are coming aloose and I took pictures and sent to Second City. Also noticed that the awning over the kitchen sink is also not right. Representatives from Second City came out and seen exactly what the problem was where the awning was incorrect and the cabinets were coming aloose. Well any way today we got a call from Second City that it wasnt their fault. Today is January 9, 2025 . They came up with my house was settling. I didnt have the problem before they did the remodeling but I have it now. Of course the warranty is up and of course it always happens when the warranty is expired. I also got to finish paying for the shoddy work. I am a Senior Citizen and I have all my wits going for me. I will never ever use Second City again and I encourage everyone to stay on their toes when it comes to using any contractor who has slick talking salesmen. Never ever again will I use this Company again. They are such a Disappointment. After talking to them I ask to speak to the owner. No results which I actually did not expect to talk to him.
  • Review from Luis C.

    5 stars

    10/28/2024

    Highly recommend Second City Roofing company. Reliable professional great new roof . We now have a roofing company to relay on. Thank you Second City Roofing.
  • Review from Constance P

    5 stars

    09/19/2024

    Second City Construction did a complete tear-off and replacement of the roofs of my home and garage. Upon our meeting, ******************* provided copies of all state and city required licenses and insurance, as well as other industry-related credentials. He explained what would be done, presented samples of product, and prepared a detailed estimate. He was very professional - no high- pressure tactics.I also want to mention *****************************, who supervised the project. His roofing crew was prompt, worked diligently, and they did a beautiful job, as well as a meticulous clean-up afterward. I couldn't be more satisfied!

    Second City Roofing & Exteriors Response

    09/23/2024

    Thank you so much for your review. **** ***** and the Second City Roofing and Exteriors team works hard to provide overall customer satisfaction. It was a pleasure working with you.
  • Review from Re Auna P

    3 stars

    08/01/2024

    This company didnt do what they promised me. For 4 hours of work charged me ****** dollars. This is a total ripoff. I asked for pictures to see the finish work. I need to be help with this problem.I am a senior citizen. No one came back out to inspect work done. Not this company again. And I will recoup some money in return of this problem.
  • Review from Rafal L

    5 stars

    06/13/2024

    Second City Roofing did amazing job with my new roof. They start early and finish late. Roof looks good and I'm and now I have peace of mind. Thanks guys!
  • Review from Donna M.

    5 stars

    05/26/2022

    Great Job. Arrived as planned and completed ahead of schedule. Work area left clean and neat on completion. Would recommend.
  • Review from Aldona U.

    5 stars

    05/26/2022

    Excellent work. The guys were very thorough and ended up finding a lot more issues than expected. The cost ended up being quite a bit more than the bid, but we know that the work was done well.
  • Review from Enrique O

    5 stars

    05/26/2022

    Did a fantastic job, while working quickly and efficiently. I would highly recommend Second City Roofing.

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