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Business Profile

General Contractor

Shore Lock Homes

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9 Customer Reviews

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  • Review from James L

    1 star

    07/18/2024

    This company owner is a scammer. I purchased my own siding along with metal trim and all materials needed to complete the job for 7500. I paid them a ***** deposit they used all of my materials and ruined everything. I had to scrap all of it. The metal trim around the windows was terrible, the siding was terrible not straight / bubbling/ loose I found a large Bacardi vodka bottle in the trash pile as well. They are unwilling to refund anything. Please stay away from this company.
  • Review from Debra B

    1 star

    04/08/2024

    'if there were zero stars, that would be the rating. Poor quality work, owner consistently lies, he has promised me at least 10 times that they would fix what they ruined when installing and nothing. He does not answer phone either would be happy to show anyone the poor quality from this company *** the owner is also not to be trusted. he does not do what he commits to and always has an excuse. It has been over 4 months, as a customer I have been more than patient. I regret going with this company
  • Review from monica p

    2 stars

    10/17/2023

    This company does not guarantee their work even though they say their work is guaranteed. This company replaced my roof and after 2 years I have had two leaks at different times and the company has only attempted to repair it once. I also contracted this company in November, 2021 to add siding and to date my siding as not been done. I have attempted many, many times to contact this company for resolution but my calls have not been answered. I have, in good faith, tried to work with this company but to no avail. I would like the Better Business Bureau to help me resolve my problem. Thank you
  • Review from Benedict A

    2 stars

    09/24/2023

    Window installation I fell for an advertisement online. ***************** is a skillful salesperson, and I had 11 windows installed on Aug 21. After the installation, half of the windows did not lock closed, be it because of poor quality of the frames, or poor installation craftsmanship. I informed ************** on Aug 26. When I mentioned that, I was strung along for three weeks, until the date of this notice. ************** promised each week to come and try to remediate the problem, and never came or rescheduled his visit. The windows were manufactured by ********************** and the installation was performed by *********** Remodeling.To summarize, very good salesmanship, poor product, offensive customer support post transaction.
  • Review from Angie L.

    5 stars

    06/23/2022

    Excellent, they got the job done in less than 2 weeks
  • Review from Pawathayyathu M.

    5 stars

    05/27/2022

    Sure-Lok Homes did a good job by installing my roof. They charged me very reasonably with 50 year's warranty.
  • Review from Thomas M.

    5 stars

    05/13/2022

    excellent job and clean up the same.fast workers .gutters screens tight as drum
  • Review from GARY P.

    5 stars

    05/01/2022

    Sure Lock Homes has been incredible to work with. I have used them multiple times and they have exceeded all of our expectations! The quality as well as the price is exceptional!
  • Review from AmmanAli H.

    1 star

    04/02/2022

    It has been over 3 months and I have still not received my windows. I paid a deposit in Dec.2021 and owner ***************** said it will take 4-6 weeks. It is now April 2022 and I have still not received any windows. I have been texted him and he has not been responding. I think he is a scam. I just want my deposit back. Please do your due diligence before you deal with this business.

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