Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Trailer Sales

Newline Trailer

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

3 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Samantha B

    5 stars

    09/01/2023

    I recently purchased a new enclosed trailer from this company. When I first inquired about it online, they responded fast and professionally. They made arrangements for me to come after business hours. Ive had the trailer for 3 months and when I got a nail in my tire and when I called for a new one to match, they gave it to me on the house! They didnt have to do that, and it was expensive nice. ******** and *** were delightful and I will recommend this business to everyone I know.

    Newline Trailer Response

    09/02/2023

    Thank you for your business! Please let us know if you ever need anything with your trailer :)
  • Review from Luke F

    1 star

    10/27/2022

    wouldn't recommend going here for your trailer purchase. I called on Saturday, October 22nd to inquire about a used 2020 7x14 Load trail Dump trailer. I asked the owner if it was in good shape, he responded that it was in great shape but was scratched up from roofers throwing shingles at it. (Roofing company prior owners)I told him I would come down to look. Which happens to be 1 1/2 hours from my home. Upon arriving the trailer was pretty dirty and scratched but wasnt too worried about it. I made the purchase for $9,990 and drove it home. The next day on Sunday I washed & degreased the trailer top to bottom. As I was drying it I noticed a crack on the frame on the cross member, upon looking further I realized the frame was cracked on both sides of the cross member & the welds were broke on the top of the cross member.I immediately called Newline to report but they were closed with it being Sunday so I left a voicemail. I brought the trailer back first thing Monday morning when they opened to return the trailer. The owner was not there but the office lady told me he was going to be there in 1 - 1.5 hours. I told her I'd wait as my drive is just as long. She then proceeded to tell me after I explained the situation that the trailer is used and sold as is. Very rudely as well. I told her the trailer was very dirty and theres no way you would ever see these cracks without it being clean and how I had called to ask the condition and was told it was in good shape with scratches! A cracked frame is worth its weight in scrap. Not sure how thats in good shape.1.5 hours later I'm told the owner wont be showing up at all now and that hes too busy to answer my calls. She was texting the owner this entire time but apparently he was too busy to call me for 3 hours that morning while I sat in there parking lot.I was offered 90% of my money back for a trailer I only drove empty to my house and cleaned. On top of that I was spoken to very rudely.The Missouri state highway
  • Review from Jamie E.

    1 star

    09/15/2022

    Trailer brakes went out immediately. Returned twice only to fail again. Took it to my local mechanic to have it fixed. Out $475 between gas/labor. No one will stand behind their product. New Line Trailer sales and L/O trailer mfg both said I didn’t go through proper channels. I took it an hour away each direction twice. Couldn’t afford gas to keep having them get it wrong.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.