Reviews
14 Customer Reviews
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Review from LL P
5 stars11/09/2024
************************* and our building install crew did an outstanding job. ******* was responsive and professional to deal with. The install crew for our building came to the build site prepared and ready to work. Great job. Thank you.
Millennium Buildings, Inc. Response
11/11/2024
Thank you for your 5-star review based on your experience.Review from Teresa P
1 star11/07/2024
Dont waste your time. We have been waiting 5 weeks for a sample in the mail so we can finalize the color of a carport. We are told they mailed it, told it was overnighted, told it was sent priority mail and it has never arrived. No return phone calls, terrible customer service. We have wasted 2 months with this company. Is this a legit company??? ******.Millennium Buildings, Inc. Response
11/08/2024
Thank you for your feedback. We sincerely apologize for the inconvenience and frustration you have experienced regarding the delay in receiving your sample. We received your initial request about three weeks ago, on October 15, and followed up with another request and a phone call on October 28. We understand the importance of this sample to your project and are committed to resolving this issue promptly. We are taking immediate steps to re-send the sample with a tracking number to ensure it reaches you successfully. Please rest assured that we are a legitimate company with over eight years in business, backed by more than 300 ****** reviews. Your satisfaction is very important to us, and we are eager to make this right. Thank you for your patience and understanding.Review from Philip B
5 stars03/11/2024
****** was amazing to work with. She was very helpful as I was making decisions and always responsive. I highly recommend her and will work with her again.Millennium Buildings, Inc. Response
03/12/2024
Thank you, ******, for taking the time to give a 5-star rating based on your experience with us.Review from Brian F
5 stars02/12/2024
Makayla was wonderful explaining things to me, supporting my decision, very polite, and prompt to answer any questions we had, she's excellent giving me advice on what I would need, she was an excellent on listening to what I wanted and helping me find what I needed I would give her more stars if I could me and my husband are completely and fully comfortable and content at the choice that Makayla has helped us with, we are completely satisfied, thank you for having her on ur team to help with decision making for people like me and my husband, we are definitely glad we chose millennium buildings for our carportMillennium Buildings, Inc. Response
02/13/2024
Hey *****, thank you for giving us a 5-star review based on your experience with us.Review from Robert M
5 stars11/10/2023
We have three buildings from Millennium Buildings, we have worked with Kristy B**** with each! She is fast, prompt, professional and always willing to hear or help us. The workers were all neat, polite, and had great attention to detail! Both crews worked so hard completing 2 buildings in 12 hours (in 2022- Joe M****** Crew 2)and the third in 24 hr (it was more complex- CCR Installations). All three buildings were different, set on different bases, had many unique features to fit in our spaces. Very happy with all three buildings- will be going for #4 in 2024!!! Thank you Kristy, the installers and Millennium Buildings! Highly recommend either crew, and Kristy B**** for your building needs!Millennium Buildings, Inc. Response
11/11/2023
Thank you so much, ******, for your wonderful review of Millennium Buildings and the installation teams! We pride ourselves on providing quality customer service and value impeccable attention to detail. We will be sure to pass along your praise and kind words of applause to both Krisy and the crew members who worked hard to complete your project. It feels great when customers trust us with their projects and leave such an amazing review after the project is completed! We look forward to working with you again for your future buildings.Review from Randy P
5 stars11/09/2023
This is a revised version of my earlier review. After speaking with the company representative that I work with ordering the building we agreed that the problems that I had is with the manufacturer of the building and their installation crew . As far as Millennium Buildings they have preformed very well with helping make buying a building a very pleasant experience . A GREAT shout out to Kristy B**** for following up and ensuring me there company was concerned about me experience with installation crew a will be following up on her end to make sure that other will not experience the same things againMillennium Buildings, Inc. Response
11/13/2023
Thank you for revising your review after speaking with our representative, *****. We are pleased to hear that you had a pleasant experience with us, and we very much appreciate your kind words about Kristy! We apologize for any issues you experienced with the manufacturer and the installation crew. Your feedback is invaluable as it helps us to continue serving our customers in the best way possible. We're glad you chose to buy from us at Millennium Buildings, and if there is ever an occurrence where we can help further, please do not hesitate to reach out again. Thank you again for your purchase; it was truly our pleasure serving you!Review from Leszek J
5 stars09/29/2023
"Millenium Buildings" the Great Company for any Metal Building's needs. Kristy B**** is the best assets for the Company. Her professional knowledge, patience, and willingness to help can made any project to complete in time, and with best satisfaction. She always answered the calls and help negotiate with the distributor. In the scale from 1 to 10- the best, she is at list 12!!! It was pleasure to work with her, knowing everything will be 100% completed with satisfaction. The building I ordered, was not an average building, many detail was customized to my specification. We been going through many complicated details, and at the end, I cannot be happier seeing the result. The job was completed in very timely manner, taking every circumstance in the account. I will recommend her over any body, I work in my long-life span, so far…. Good job Kristy and thank you! The Installers crew from "5 Star Building"; Dany, Hernan, Hector, and Ismael, was the best crew, I ever deal with. Insist, and even offer pay double to have that Crew… (little joke, they will not take any money) you will not be disappointed!Millennium Buildings, Inc. Response
10/02/2023
Thank you so much for taking the time to leave such a glowing review about Millennium Buildings ******! We are delighted to hear that you had such a great experience with our team. We understand how important it is to have knowledgeable professionals guiding our customers through their projects, and we love hearing that Kristy went above and beyond your expectations. We take pride in our team members and their ability to help our customers experience outstanding customer service. We consider it a high honor that they exceed customer expectations every time! We also want to thank you for highly recommending 5 Star Building’s installers, their hard work has not gone unnoticed. We appreciate your kind words and will continue to strive for excellence in all our endeavors!Review from Rose
1 star07/28/2023
Won't work with you when they give you the shaft. 6 week lead time turned into 12 and all they could say was they don't dictate the lead times. then don't sell that date! Zero communication along the way. I either lose my deposit to go elsewhere or wait. Those are the only options they have given me. No breaking contract with a return on deposit and no discount for their incompetence.Millennium Buildings, Inc. Response
07/31/2023
Our services as the dealer were completed by creating the binding contract to place your order. Mrs. ***** ****, as stated on the signed contract, you acknowledge with your signature. We are an online dealership that has no control over the delivery or installation. Our team focuses on ensuring customers get the best prices, not the delivery date since we have no control over it. The agreement also states that the lead time is an estimation provided by the manufacturer. Your sales rep would not have called you since, and again, we do not handle any part of the delivery. If you would look at your contract, it provides a number to call if you have scheduling questions. We can also help contact them, but we don't have any control over the scheduling. If you want to cancel your order, you may, but please reread the signed contract for the terms and conditions before proceeding. Please consider editing your review since it was based on scheduling, not placing your order which is our service.Customer Response
07/31/2023
As i stated, zero communication that my date was not going to be met. Zero. None. Nadda. The customer service thing to do at 5-6 weeks when you knew it wasnt going to arrive would have been to reach out. Potentially give your client the say if they want to wait another, in my case, 7.5 weeks, or if they wanted to go elsewhere. This company did not communicate and backed me into a corner for no good reason other than not to lose a sale. Shameful honestly.Review from Mona W
1 star06/27/2023
i worked with Pablo through email, text and phone, signed contract and made deposit of $914.18 on 5/26. he told me they usually install within 2 weeks. I have sent several emails to him stating I have not heard from manufacture. he did reply back on 6/6/23 stating he would contact them. On 6/12 I sent another email stating I still hadn't heard, no reply, on 6/20/23 again with no reply and again on 6/26/23 at which time informed him if I did not hear from him by the end of day I would contact the BBB, however I waited till today due to time difference. I also was checking reviews yesterday and it appears this happens often. The manufacturer should have contacted me within 2 weeks to inform they received order and approximant date for installation. I really would like my deposit back so I can find someone that will follow through with getting my carport installedMillennium Buildings, Inc. Response
06/28/2023
We understand that the scheduling process can be difficult and inconvenient, and we apologize for any frustration you may have experienced. We are committed to ensuring the best possible experience for all our customers. Unfortunately, we do not handle the delivery or installation as a dealer. Our services are only creating a binding contract between you and the manufacturer. Your assigned manufacturer will deliver and install the unit. We understand how inconvenient this can be, and we apologize for any disruptions that may have occurred. We understand that you would like to cancel your order; however, we must advise against it since the signed contract states no refunds. Our services as the dealer were completed by creating the binding contract to place your order. The signed contract includes terms and conditions on Delivery, and we have an addendum stating delivery times are an estimated time frame provided by the manufacturer. Mr. Pablo also has an email record in your last quote with a lead time of 4-8 weeks. We will contact the manufacturer and have them call you with a more detailed time frame. Again we sincerely apologize for the inconvenience.Customer Response
06/28/2023
If he noted a time for 4-8 weeks I’m not able to find it. I went with them because he said usually within 2 weeks. And the fact he has not replied to my last 3 emails doesn’t say much for credibility ** ****Review from Benny B
5 stars03/08/2023
Very knowledgeable staff. And we’re resourceful, when other companies told me it would be months before getting my building, these guys delivered in weeks!Millennium Buildings, Inc. Response
03/10/2023
Hello, ***** We are glad to hear about your experience with Millennium Buildings. Thank you for the 5-star review and kind words.
Customer Review Rating
3.79/5stars
Average of 14 Customer Reviews
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