Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Consumer Finance Companies

Consumer Portfolio Services, Inc.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

42 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from ALEXANDRA R

    5 stars

    10/01/2024

    There are a lot of negative reviews, but I need to leave a positive. I have had some hard times, and this company has always worked with me to resolve an issue. Communication is key and they are very receptive and willing to work with you. Yes, I have a very high interest rate, but they are beyond helpful if life happens, and you fall behind.
  • Review from Camilla T

    1 star

    09/27/2024

    You are a liar and disrespectful as well as dishonest in how you deal with business. I do not like how you treat your customers. They have the nerve to think you are stupid. Please stay away from this company. Don't use them. Never do anything out of desperation.
  • Review from Porsche W

    1 star

    09/27/2024

    This company is the wost ever. I hate My only option is them becausr of ssome miseducated choices in life. Im definitely. doing what I need to do to not ever have to use them again. They not on the same page. Try to double and bully you into your payment. Granted they are due their funds for a services, but be on the same page. I cant to get them out my hair. I never had such a horrific experience with a loan company of. any kind.
  • Review from Katrina J

    1 star

    09/24/2024

    Bought a vehicle May 2024. Don't have any plates. Contact their Title department and they don't have a title. How can you finance a vehicle you don't have a title for? How do you recommend the customer-Me, to file for a bond title? I asked them for assistance because I need my car registered and license plates. But I receive calls because this month's payment is late. Help me!
  • Review from sheri r

    1 star

    09/19/2024

    I requested for a copy of this company license to collect here in Tx, a copy of the chain of command and the purchase agreement, in return the asked me to send me the correct acct number. Well, if you are reporting accurately on the credit reports then why are you asking me for the information that you should have. Don't do business with these people they are horrible.
  • Review from Heather F

    1 star

    09/19/2024

    I’m hoping this review will deter people from doing business with them. I have never been harassed and talked down to so bad in my life. They take advantage of their customers, they are rude, and good luck filing a complaint because the supervisors are as bad as the representatives. Please avoid this company at all costs. If possible give another company your business and save yourself the frustration.
  • Review from Jennifer K

    1 star

    09/17/2024

    Bought a vehicle in 2020. Within 6 months the transmission went out. We called and emailed and chatted online about doing a voluntary surrender/repossession since I was not about to pay $10K to get the car fixed. I have emails from CPS acknowledging doing the repo and here we are 4 years later, the dealership is suing me for storage fees because CPS never came to collect the vehicle. Blown away at this company's business practices. My wages are going to be garnished. Help!
  • Review from Tracy B

    1 star

    09/12/2024

    I had gotten a vehicle and was 2 and a 1/2 to 3 months behind. I was trying to get caught up. I called the service company and explain them that I've lost my job. And I will get caught up as soon as possible. They made a payment arrangement of me paying the car payments and give them a extra $100 if I can because I've lost my job. And I have gotten my social security back. And I literally made my payments on time. They illegally repelled my car and will not give me all of my things out of my car and they told me they cannot find my car so I need to get this straightened out. I had a company helping me with the back payment. I was waiting on the results. And I told them that and they said they will wait. The company came back and gave me a $600. Check for my back payment. And they literally told me. I need $1500 to get my car back. And I have to do the store feet as well. I am dissatisfied in all of this.I lost my job because of all of thisI had gotten a vehicle and was 2 and a 1/2 to 3 months behind. I was trying to get caught up. I called the service company and explain them that I've lost my job. And I will get caught up as soon as possible. They made a payment arrangement of me paying the car payments and give them a extra $100 if I can because I've lost my job. And I have gotten my social security back. And I literally made my payments on time. They illegally repelled my car and will not give me all of my things out of my car and they told me they cannot find my car so I need to get this straightened out. I had a company helping me with the back payment. I was waiting on the results. And I told them that and they said they will wait. The company came back and gave me a $600. Check for my back payment. And they literally told me. I need $1500 to get my car back. And I have to do the store feet as well. I am dissatisfied in all of this.I lost my job because of all of the desk
  • Review from Marvin T

    1 star

    09/04/2024

    I Paid the loan off in full and in the process of paying the final payment they said they were behind in Processing my payment so they reported that I missed 2 payments and my credit score went down 56 points and when I called them the lady in reporting said we can't remove the late payments from my credit report. I would not recommend this company and will Never use them again.
  • Review from Stina E

    1 star

    08/31/2024

    My interest rate is 26%, I paid all of my payments on time and in full for the last 3 years. Last month I scheduled my payment on time, the bank refund the money. I called to pay, I was charged for the car note, the online fee and the for the payment not going through. Now I’m being charged an additional fee for the payment not being on time. I talked to the representative and explained that I got everything straightened out last month and he acknowledged that I paid the fee for the funds being refunded but now I also owe a late fee.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.