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          NY Certificate Service

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/26/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            Upon starting an LLC 11/06/23, two days after filing appropriate paperwork with NY DOS, I received a correspondence from NY Certificate Service offering a service to provide a certificate of status request form. This correspondence had all the information I provided to NY DOS on their secure website. The fee listed was $87.25 and provided a QR to expedite service. I used the QR code and my credit card and have not received the "certificate" they promised. I wish I had reviewed your website land did my due diligence before making this fraudulent purchase.

          • Initial Complaint

            12/24/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            Very misleading and aggressive letters sent explicitly to new businesses created in New York State implying a need to act quickly and that failure to do so may lead to criminal penalties.

          • Initial Complaint

            11/05/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            My husband and I started an LLC. We received a letter in the mail requesting $87.25 for a certificate of status. I wrote out a check in July and it was cashed in August 8, 2024. We have yet to receive our official document and I now found out the letter was a scam after reaching out to the Department of State. I would like to be credited the money I was scammed out of being that this company has been filed against and is still sending out scam letters.

          • Initial Complaint

            10/22/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            This company is sending me Scam Mail pretending to act on behalf of the NYS Gov and requesting I send them money for a Certificate of Status Form??? The form looks very official. Again, Why are these companies still able to run? Does the US President's current agencies, if there is one, or unless you are, doing or able to do anything to shut these Fraud Companies DOWN!!!? -Frustrated New Business Owner

          • Initial Complaint

            09/07/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I'm a new LLC in NY. I thought this was a document I had to have. I wrote a check for $87.25 on July 11th, 2024. It was cadhed on July 16th, 2024. I called the company on July 24hr, 2024 to check the status and was told it would take 4-6 weeks. I spoke with a man named Gerry. I haven't received the certificate. I now found out this is a mail scam.

          • Initial Complaint

            06/17/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            Payment of $87.25 was requested on registering my llc. This was sent to NY Certificate service. I now realize that this was a scam as I could not produce a receipt while filing taxes. Conformation was seen in the large number of complaints now registered with a similar demand of 87.25.

          • Initial Complaint

            05/08/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I was mailed a request for $87.25 for a business certificate. I sent this business on February 6, 2024 and did not recieve anything from them. I am reporting a scam.

          • Initial Complaint

            04/08/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I recently received a letter in the mail, which, at first glance, appeared to be an official request. It asked for a payment of $87.25 in exchange for a certificate of service. Initially, I was puzzled by the nature of this request, as I had not initiated any service that would necessitate such a certificate. Intrigued and cautious, I decided to delve a bit deeper to understand the legitimacy of this solicitation. To begin my investigation, I started with the most straightforward step: examining the business address provided in the letter. My goal was to verify the credibility of the entity making this request. Upon research, I discovered that the address was indeed real, but what caught my attention was that it was associated with a bank. This discovery was peculiar because, typically, banks do not engage in distributing certificates of service, nor do they request payments for such documents through mail solicitations. This linkage to a bank raised several red flags for me. Banks are often impersonated in various fraudulent schemes due to the trust people place in financial institutions. However, the direct connection of a financial institution to a seemingly unrelated service certificate solicitation was unusual and warranted further scrutiny. It suggested that either the bank's identity was being misused as part of a scam, or there was some misunderstanding or misrepresentation involved in the letter I received. Armed with this information, I realized the importance of proceeding with caution. It became evident that responding to the letter without verifying its authenticity could potentially expose me to financial risk or identity theft. The next steps would involve contacting the bank directly through official channels to inquire about the letter and considering reporting the incident to authorities if it indeed proved to be a fraudulent attempt.

          • Initial Complaint

            04/01/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            NY CERTIFICATE SERVICE asked me to pay the mandatory fee of $87.25 to be able to have a certificate for my new business that I just registered. And that if I don't pay the certification fee, my business could be in violation of the law. And I paid this amount. I never received a certificate and was never able to contact a representative of this service. I want my money refunded. THANKS

          • Initial Complaint

            02/25/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            We received a fraudulent and misleading letter from New York certificate services. They are requesting $87.25 for certify our business. This is a blatant scam and this company should fined and removed for their deviant practices of stealing money from unknowing entrepreneurs

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

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          Contact Information

          911 Central Ave Ste 132

          Albany, NY 12206-1350

          (844) 640-6799

          Customer Complaints Summary

          25 total complaints in the last 3 years.

          14 complaints closed in the last 12 months.

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