Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Interactive Media

Players' Lounge

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Interactive Media.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

6 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Joe I

    1 star

    10/20/2024

    If i could give 0 stars i would.. just like many other users reported, i started winning money and they locked my account. I have been trying to contact them countless times over the last few weeks after being locked out, and they do not respond accordingly. I have asked for my money back and they do not reply. I am locked out from withdrawing my money. I asked for a reason on why im locked out and they could not give me an answer, they give me a copy and paste of the same thing over and over. I just want my money back and im done. I highly recommend nobody to use players lounge
  • Review from James H

    1 star

    10/03/2024

    SCAM If you are losing, they will let you keep depositing money. As soon as you win, they LOCK YOUR ACCOUNT AND DONT LET YOU WITHDRAW. With zero reasoning. No one in support will tell you why. I was not cheating. All my gameplay is live-streamed and recorded on twitch. This is a full on scam and I dont know how they are still in business. They should be and will be shut down soon for STEALING AND FRAUD.
  • Review from Valentino D

    1 star

    02/07/2024

    Absolute scam of a business. If you win, your bet is refunded. If you lose, bet gets taken out right away.
  • Review from Josh G

    1 star

    07/13/2023

    They locked me out when I had $455 Dollars in my account. ***** wont respond to emails. This site is criminal.
  • Review from Jay M

    1 star

    02/01/2023

    Yes, this site is a scam and total bs, yes as far as the money being real yes but the chances of u winning are slim to none. One reason is they match you against their employees they will show low ranked but come out unstoppable all game next. they force u to play a quick match u cannot review the player u are about to play nor cancel if u feel like u have been over matched. for example, lowest levels are 1 highest are 5. they will match u up with a level 5 and u are barely a 1 or 2 or 3... I believe the site is ran by bots, it be the same exact ppl on there in the chatbot every single day nobody, new it be like 3 ppl in there chatting. They have secret players glitches laggers and when u find a way to overcome thy bs they find a way to discredit you this Site is just as bad as gamer saloon these people will put in codes program Ur stick do anything to make u lost and they do not care thy will take you for 5 dollars or 5000 this site is total bs and it is total obvious that's why we have to come to the BBB to see reviews they are hidden on ******. terrible site I do not recommend thy will beat u out the cash u are not playing real players u playing players' lounge employees who hardly ever lose mainly to and use every cheat in the book F this site. frfr
  • Review from Deon W

    1 star

    10/03/2022

    I will be filing a class action lawsuit against players lounge. If anyone would like to be a part of it please dm me on ******* ***********. They have been stealing earning from people for "VPNING" with no proof. I don't want them doing this to anyone else

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.